Goh Yee Fang

 Facilitated regional and international sales by preparing precise project quotations and technical specifications based on approved design proposals.  Partnered with designers and sales teams to translate end-user requirements into customized, effective solutions.

 Coordinated cross-functional project tasks, ensuring on-time delivery of all requirements and milestones.  Managed project tracking systems to keep timelines on schedule and reported critical updates directly to senior leadership.  Streamlined project administration and internal communications to support the broader sales team's objectives.

 Coordinated organizational training programs by identifying skill gaps and scheduling development sessions for staff.  Managed high-level administrative documentation, including the preparation of formal minutes, correspondence, and operational records.  Supported departmental operations through quarterly financial tracking and budget preparation to ensure resource efficiency.

 Managed the end-to-end enquiry process, preparing precise quotations and documentation in alignment with strict safety requirements.  Liaised between Technical and QC departments to ensure proposed solutions met specific project and safety standards.  Synchronized sales team schedules and internal communications to guarantee on-time order delivery and accurate certification submission.

 Established a centralized Resource Center, overseeing the collection, organization, and digitalization of historical publications and records.  Summarized and recorded extensive academic materials to ensure long-term preservation and ease of access.  Provided professional translation services (Bahasa Malaysia to English and vice versa) for original texts and official collections.

 Supported regional sales teams by generating accurate project quotations and technical specifications based on architectural drawings.  Facilitated communication between designers and sales staff to ensure final solutions were perfectly aligned with end-user requirements

 Managed sales for the general piping segment while assisting senior management with large-scale project documentation and tender offers.  Executed order processing through the SAP System, coordinating closely with logistics to ensure on-time delivery.  Ensured compliance with customer documentation requirements to maintain high service standards and successful project closeouts.

• To monitor and maintain the retail daily operation. • To provide advice on merchandise range and product pricing, as well as to provide advice tailoring to customers’ preferences and needs, • To provide visual display of products in the retail shop and to maintain good relationship with customers.

• To maintain the hostel policies and procedures in order to create the highest standard of service at all time. • Beware of all activities and happenings in the hostel premises. • To assist Operation Manager in monitoring hostel room-bookings and facilities booking. • To ensure that all guests’ needs and complaints are attended efficiently. • To assist Operation Manager in setting up the database for hostel and membership in shifting from manual system to HIS Hotel Information and Epitome Club Management.