genemarie crowe

head of human resources, americas

About

As a highly dynamic and multi-faceted human resources executive, I bring a wealth of experience devising innovative, value-added solutions across all HR functions. As a respected and trusted leader, I thrive at building, developing, and leading high performing teams by fostering a highly collaborative, motivated team environment. Throughout my career, I have been recognized for aligning HR strategies with business goals and partnering with senior leadership to evolve the business via new HR, technology, and corporate initiatives. My strengths include moving initiatives forward in highly matrixed organizations and driving organizational change in ambiguous and rapidly changing environments. Leadership Development, HR Strategy, Business Development, Organizational Development, Change Management, Strategic Planning, Organizational Effectiveness, Workforce Planning, Team Building, Training & Development, Strategy, Conflict Resolution, Strategic Partnerships, Management, HRIS, HR Programs, HR Compliance, Employee Retention, Staffing Plans

Country

united states

City

new york

Industry

food production

Skill

employee relations, performance management, human resources, succession planning, organizational development, management, workforce planning, leadership, training, personnel management, marketing, employee engagement, talent acquisition, recruiting, onboarding, talent management, new business development, executive coaching, temporary placement, employee benefits, hr policies, budgets, conflict resolution, deferred compensation, college recruiting, hr strategy, leadership development, strategic planning, cross functional team leadership, business planning, change management, organizational effectiveness, team building, training and development, strategic partnerships, hris, staff retention, staffing plans

Experience

head of human resources, americas

godiva chocolatier

2017-10 - Present · 9 yrs

head of people and talent

crowdtap

2016-10 - 2017-9 · 1 yr

senior manager, human resources and manager, retail human resources

national basketball association (nba)

1998-1 - 2000-1 · 2 yrs 1 mo

Delivered HR support for 400+ employees across 4 departments including retail, consumer products, and marketing & corporate communications. Increased retention and secured top talent by partnering on staffing strategies, candidate qualifications, and position competencies. Key achievements include: - Built the NBA’s first-ever retail human resources department from the ground up to support the launch of new retail stores; led the development of all HR, recruiting, training, and compensation policies, procedures, and strategies. - Influenced and secured-buy from senior leadership to establish the NBA’s Marketing & Corporate Communications Department that increased the NBA’s overall visibility in the marketplace. - Created the NBA’s Associate Training Program that immersed high potential college graduates in the NBA’s business.

district trainer and central staffing manager

gap inc./ banana republic

1993-1 - 1998-1 · 5 yrs 1 mo

Managed and coordinated training and staffing efforts across six Banana Republic locations, including flagship stores, representing 400+ employees and $70M in total volume. Developed and delivered company-wide training programs that achieved district recognition for improved customer service levels and increased sales.

senior director, human resources

national basketball association (nba)

2000-1 - 2011-1 · 11 yrs 1 mo

Served as Human Resources Business Partner supporting five key departments. Advised on department structures, operational costs, headcount, and payroll plans. Coached regional HR Partners on NBA Global Merchandising Initiatives to increase global revenue. Key achievements include: - Spearheaded and designed the NBA’s first on-line handbook and Human Resources Intranet site that vastly improved employee awareness and HR efficiency by allowing staff 24/7 access to HR policies, resources, and general information. - Led a cross-functional team in the development and launch of two websites that generated multi-million dollar cost savings while enhancing communications between the NBA and its 58 affiliated teams. - Improved overall culture, work environment, and employee morale by driving teams to address issues identified in the League’s Employee Survey.