gina arquilla

As Project Manager, I execute pilot projects in accordance with strategic development planning. When these pilots are ready to be transitioned to other departments/operations, I train staff on the role of technology involved in a particular pilot. Using pilots and accompanying research, I prepare them to be replicated for ventures outside of our campus. In order for replication to take place, we as an organization, needed to develop formal steps and procedures for tracking both hours worked as well as actual budgets per project. Therefore, I was given the role of researching Cantata's first project management software with my recommendation being approved by the CDO. It is my role to now maintain all administrative responsibilities for the software. Through this capability, key performance measures are provided to managers on a regular basis. I also maintain my role as Touchpoint Care administrator helping to develop/program new customer satisfaction policies with the Director of Customer Excellence. Continued the role of Technology Performance Specialist until June of 2015.

Cantata Business Performance Services helps organizations serving older adults seize opportunities not just to initiate change, but also to build more efficient operations, economies of scale and enhanced revenues. As Pilot Project Manager for Cantata Business Performance Services, I acted as a liaison for special projects. Most recently, I researched, analyzed, and proposed technological software/programming opportunities and improvements for Cantata. Not only did I aim to streamline current systems but to find innovative ways to both efficiently and effectively help provide care coordination. During this role, I developed relationships with multiple software companies and was able to create good standing business relationships with their senior staff which will continue to be beneficial in the future.

The National Office of the Alzheimer’s Association works globally, nationally, and locally to enrich care and encouragement for all parties affected by Alzheimer’s and other dementia-related illnesses. The mission of the organization is to create a world without Alzheimer’s through medical research, advocacy, support and funding. My work for the national office was fast-paced resulting in projects for a variety of departments including, but not limited to, marketing, office management, donor services, and finance. Routine tasks included carefully managing national/local chapter contact information, conscientiously creating reports based on monetary contributions, and inputting donor information into national databases. My last role at the organization was that of working closely with the 24/7 Family Help Line Center to provide information and marketing pieces requested by thousands of readers due to a piece written by columnist Dear Abby before her own death from Alzheimer’s Disease in late 2012. Link: http://blog.alz.org/dear-abby-voice-for-alzheimers/