Gloria Stewart, MBA

• Lead 200+ hourly associates and front-line leaders across Inbound, Sort, UIS, and Outbound operations in a high-volume distribution environment. • Deliver results through Peak readiness, site launches, and daily execution while balancing safety, quality, cost, and engagement. • Achieved record-setting performance during Peak and site ramp-ups. • Implement cross-training and labor-sharing strategies that improved flexibility, reduced staffing gaps, and closed performance variances. • Partner with Safety teams to launch initiatives such as the ASC Diverting Tool Audit and ergonomic campaigns, driving safer processes and reducing incidents. • Develop Managers, Process Assistants and hourly associates through coaching, standard work, and accountability practices that build stronger leadership pipelines. • Optimize labor planning and process execution, consistently improving productivity metrics (CPH, CPLH, JPH) while maintaining engagement and morale.

• Conducted comprehensive data analysis of cost allocation and spending patterns, providing leadership with strategic recommendations to support growth and cost savings. • Directed order fulfillment processes to ensure on-time, accurate deliveries and strengthen customer satisfaction. • Consolidated dispersed inventory into a centralized warehouse, improving efficiency, order accuracy, and cycle count reliability. • Oversaw labor planning and peak season staffing strategies, ensuring smooth operations during high-volume demand. • Partnered with and developed 3PL relationships, resolving pricing and routing inaccuracies, enforcing performance standards, and improving delivery compliance. • Implemented process improvements and inventory controls to reduce errors, optimize warehouse space, and improve order turnaround. • Provided actionable recommendations to executive leadership, balancing scalability with profitability. • Led quick adaptation to new systems and fulfillment software, enhancing team productivity and operational visibility.

• Directed eCommerce order fulfillment operations, overseeing the full order-to-cash lifecycle (order processing, picking, packing, shipping). • Implemented lean practices and OMS/WMS enhancements, improving efficiency by 20% and reducing fulfillment costs by 15%. • Managed a team of 30+ associates and salaried leaders, focusing on coaching, development, and workforce engagement. • Partnered with 3PL providers to optimize inventory flow, improve service levels, and maintain on-time, accurate delivery performance. • Established SOPs and monitored KPIs to ensure accuracy, compliance, and workplace safety standards.

• Oversaw North American warehouse and distribution operations across a 200K+ sq. ft. DC, covering inbound receiving, storage, inventory management, and outbound shipping. • Developed and executed strategic distribution plans to align warehouse performance with company growth and customer satisfaction goals. • Implemented inventory control strategies, improving order accuracy and reducing carrying costs. • Directed labor planning, staffing, and employee development, building a high-performance workforce. • Partnered with vendors and 3PLs to streamline logistics, reduce costs, and improve supply chain performance. • Ensured compliance with safety regulations, reducing workplace incidents through proactive safety programs.

• Developed and executed strategic plans to drive growth and achieve business objectives at Lulu and Georgia. • Oversaw daily operations, ensuring efficiency and smooth functioning across all departments. • Fostered a positive work culture by providing strong leadership and setting performance goals.

• Conceptualized and launched District Los Angeles, overseeing operations, finance, and marketing. • Developed business activation strategies to drive revenue growth and expand market presence. • Implemented operational efficiencies to optimize resource utilization and enhance profitability. • Cultivated high-performing teams, fostering a culture of collaboration and excellence.

• Oversaw Accounts Payable, Accounts Receivable, and Warehouse Staff while serving as an HR Liaison. • Managed financial planning, hiring, employee training, and budget planning to enhance operational efficiency. • Generated monthly commission statements for Sales Agents and processed bank reconciliations to ensure accuracy.

• Collaborated with accounts payable, accounts receivable, and payroll to ensure accurate financial transaction processing. • Communicated effectively with vendors regarding accounting activities on a daily, monthly, and annual basis. • Maintained meticulous records of all transactions, including ledgers, invoices, and receipts, ensuring accuracy and completeness.