Gloria Otobo

Enterprise Sales Manager | Strategic Account Growth & Team Leadership

About

Strategic and data-driven Enterprise Sales Leader with 13+ years of experience growing B2B portfolios across telecom, fintech, and public-sector clients. I specialize in enterprise relationship management, digital solution selling, and customer success — delivering consistent growth and long-term value through tailored, data-led strategies. At 9mobile Nigeria, I have led initiatives that expanded enterprise revenue, deepened key client partnerships, and introduced innovative telecom-fintech solutions. I am known for enhancing retention, driving strategic adoption, and influencing product direction through customer feedback and market insight. 🔹 Proven track record of commercial growth and client success 🔹 Recognized for service excellence and strategic impact 🔹 Skilled in CRM systems, Excel, and reporting tools for sales planning and forecasting. I am passionate about helping businesses transform how they sell and serve enterprise clients. Let’s connect if you are in fintech, telecom, or B2B tech and want to talk growth, retention, or customer strategy.

Country

Nigeria

City

Lagos State

Industry

Telecommunications

Skill

Business Relationship Management, Sales Management

Experience

Enterprise Sales Manager | Strategic Account Growth & Team Leadership

T2 Mobile (Formerly 9mobile Nigeria)

2018-3 - Present · 8 yrs 7 mos

Lagos State, Nigeria

I lead enterprise sales strategy and execution across fintech and public sector clients, managing a ₦1.2B+ portfolio. I have delivered ₦500M+ in new revenue through bundled telecom-fintech solutions, improved sales forecasting with insight-led planning, and implemented digital onboarding tools that cut sales cycle time and boosted productivity. Recognized for driving consultative sales culture, increasing client satisfaction, and collaborating cross-functionally to tailor strategic enterprise offerings.

Retail Channel Manager

9Mobile Nigeria

2014-3 - 2018-2 · 4 yrs

Lagos State, Nigeria

• Key Contributions: • Drove national retail performance and sales initiatives across multiple regions • Ranked #1 in national sales (2015–2016); increased retail traffic by 85% • Led team campaigns that grew in-store revenue by over 70% through consultative selling

Customer Service executive

Etisalat Nigeria

2011-10 - 2014-3 · 2 yrs 6 mos

• Key Contributions: • Delivered multichannel customer support and issue resolution at scale • Achieved 98% SLA resolution rate and reduced churn through proactive engagement • Received multiple service excellence awards for customer satisfaction