Gabriel Lopes

• Gestão estratégica da área de recursos humanos, com foco em estruturação de processos, definição de políticas e melhoria contínua. • Gestão de DP, envolvendo folha de pagamento, férias, rescisão, recolhimento de encargos e tributos, obrigações acessórias, relações sindicais, homologações, medicina e segurança do trabalho • Estruturação e otimização de processos de RH, com foco em eficiência e alinhamento institucional. • Definição e implementação de políticas de Recursos Humanos. • Liderança de projetos voltados ao desenvolvimento de lideranças e gestão de talentos. • Gestão de programas de remuneração, cargos e salários, com base em práticas de mercado e equidade interna. • Condução de iniciativas de recrutamento e seleção estratégicas, alinhadas ao perfil organizacional.

Strategic leadership of the internal consulting (HRBP) team, focusing on organizational development, HR metrics management, and implementation of structuring projects to enhance the maturity of people management at a state-wide level. . Led and developed a team of 7 business partners and 1 assistant, implementing structured meetings, systematic tracking of deliverables, and individual feedback sessions, resulting in greater strategic alignment and achievement of department objectives. . Redesigned the exit interview process, integrating digital tools and conducting strategic analysis of collected data, providing valuable insights for corrective actions in people management processes. . Contributed to the planning and implementation of the institution's first policy on diversity, equity, and inclusion, fostering a more inclusive and safe organizational environment. . Conducted thorough analysis of employee-related complaints, ensuring neutrality, confidentiality, and proper handling of requests in accordance with institutional guidelines. . Developed methodology, trained managers, and systematically monitored the process, achieving 95% adherence and generating valuable inputs for individual development plans. . Utilized Power BI to analyze HR data and key indicators, identifying organizational climate drivers and detractors, enabling targeted and effective interventions to enhance employee experience.

Consultative role supporting the regional, product, and financial boards, implementing strategic people management practices, budget planning, and leadership development to enhance organizational results. . Conducted regular visits to operational units, monitoring leadership and analyzing implemented HR processes to ensure best practice standardization and identify improvement opportunities. . Developed HR budget planning in partnership with managers, utilizing Excel and Power BI for headcount projections, career movements, and training funds, ensuring alignment with the institution’s strategic guidelines. . Carefully analyzed personnel movement requests within the system, issuing technical opinions based on budget availability, alignment with the planned structure, and organizational impact. . Presented and discussed organizational climate survey results with leaders and teams, identifying strengths and areas for improvement, and developing specific action plans for each unit. . Trained and guided leadership through the performance evaluation process, ensuring objective criteria, impartial assessments, and the development of Individual Development Plans (IDPs) aligned with personal and organizational needs.

Comprehensive management of the human resources and facilities departments, implementing strategies across all HR subsystems and leading multidisciplinary teams to support educational operations. . Led a team of 12 employees and provided matrix management for 60 professionals across Organizational Development, Personnel Department, Occupational Health & Safety (SESMT), Security, Cleaning, Events, and Sports Complex, ensuring integration and synergy among departments. . Implemented the ATS-GUPY system to optimize recruitment processes, developing structured workflows, configuring hiring stages, and training managers, resulting in increased agility and accuracy in hiring decisions. . Conducted salary research and developed a job and salary framework, performing detailed function analysis, market benchmarking, and career path definition to ensure internal equity and external competitiveness. . Played an active role in assemblies for defining the Collective Labor Agreement, analyzing proposed clauses and strategically positioning negotiations to balance institutional interests with compliance obligations. . Designed and executed the HR budget, defining key assumptions, projecting scenarios, and systematically tracking financial performance, leading to a significant reduction in the personnel expenses-to-revenue ratio.

Comprehensive management of operations and marketing strategies, ensuring business growth, service excellence, and customer satisfaction. . Redesigned the marketing and communication strategy by developing a new website with an integrated online booking system and establishing a presence on specialized hospitality platforms. . Forged partnerships with local businesses, implementing corporate rates and customized packages, leading to a significant increase in weekday occupancy rates. . Implemented structured HR practices, formalizing employment contracts, establishing operational routines, and launching a development program, resulting in a stable team and total turnover reduction. . Redefined service standards by personalizing guest interactions, creating informative materials on local attractions, and enhancing hospitality offerings, leading to higher satisfaction rates and repeat visits.

Conducting Market analysis, Economic Scenarios and Project Feasibility in general, supporting the decision to acquire assets by the shareholder

Performance throughout the business cycle (pre-sales, sales and post-sales), including adapting relationship and service rules focused on customer success and customer experience practices Conducting market and competitor research, benchmarking actions aiming to generate commercial intelligence for sales actions, relationships and development of new products