Glenn Regan

Connect Call Centre Services has been enabling Australian businesses to take the best possible care of their customers since 2003, from the smallest of start-ups to nationwide franchise operations, government and national blue chip organisations. More than taking your calls. We give your business and brand an edge. Advanced systems. Experienced Australian agents. Custom scripts and fail-safe protocols. Find out about everything that sets us and our 24/7/365 call centre service apart. We tailor our solutions and the team at our purpose-built 100-seat Australian call centre to your business, scaling our services to deliver a seamless customer experience. We’re different because we don’t just answer hundreds of thousands of calls every year. We assist customers. Personally. Considerately. Consistently. Because our agents are Australians with a talent for customer care and the life experience to prove it, every call we handle for your business is a positive experience. We don’t see ourselves as a simple outsourced service, but an extension of your business. We take the time to understand your operations, design tailored scripts and protocols, and use state-of-the-art systems to ensure every interaction is exactly what you and your customers expect. The result is a seamless customer experience that’s as personal as it is professional, and a business solution that ensures you never miss a call, prospect or opportunity to impress your customers. Message taking, order taking, information lines, verification services, emergency services co-ordination, Help Desk Support, Credit Card processing, client billing and debtors management, customer loyalty programs, survey management, inbound lead generation and conversion. Connect with us today at www.connectccs.com.au or 1300 733 101.