glenda mcintyre

Employed to assist with re-organizing the Housekeeping Dept – developed and implemented policies & procedures resulting in a higher level of service and efficiency, responsible for consistency and high standard of hotel rooms, Appointment of a new Executive Housekeeper.

Role included: - Responsibility for Managing the professional and cost effective running of the Housekeeping and Hotel Maintenance Department.

* Role includes: * Reviewed 'Function Department', developing and implementing quality system policies and procedures to improve efficiency * Oversight of Houskeeping and Set-Up Departments * Orientation and Training of new and existing staff

Role included: - Management of the Housekeeping Department

* Role included: * Management of the housekeeping & setup crews * Maintaining cleanliness & high presentation standards within three venues & Aotea Square * Set up the Housekeeping Department, including development & implementation of policies & procedures * Development, training & induction of staff

Role included: - Employed to assist with re-organizing the Housekeeping Dept – developed and implemented policies & procedures resulting in a higher level of service and efficiency, orientation and training, maintaining operating standards.

* Role included: * Management of housekeeping and setup crews * Recruitment and selection of Line, Supervisor and Managers

* Role included: * Acting Duty Manager * Functions * Staff supervision and co-ordination * Recruitment and selection

Role included: - Day to day operation and management of the Housekeeping Department, ensuring high standards and company policies and procedures are maintained at all times.

Role included: - Day to day operation and management of the Housekeeping Department, Management and co-ordination of Housekeeping Team.

* Role included: * Assisting the Executive Housekeeper in the day to day management of the department * Assisting the Restaurant Manager in the supervision of the restaurant

* Role included: * Department Manager, Housekeeping * Development and implementation of policies and procedures resulting in a higher level of service and efficiency * Recruitment and training * Maintain Department budgets * Ensuring effective customer and guest service and satisfaction

Role included: - Overall management of the hotel during the weekend, including supervision of two bars, a restaurant, Front Office Department and Housekeeping and Administration.

The Kingfisher Bay Resort Group - Fraser IslandThe World's largest sand island is nature at its finest – it is famous for its jewel-coloured lakes ringed by white sandy beaches and for its ancient rainforests growing completely in sand. It is a World Heritage wilderness where ocean beaches, stretching beyond the horizon, are crowned by cliffs of coloured sands and flanked by towering sand dunes. Freshwater creeks wind through forests and spill across the beaches. The fascinating wildlife includes birds of prey, lizards, dingoes, dolphins, dugong, turtles and humpback whales.The Kingfisher Group incorporating Kingfisher Bay Resort, Fraser Explorer Tours, Eurong Beach Resort, Fraser Island Barges and the Fraser Island Cool Dingo Tour provides a diverse range of tours and accommodation for families, couples, solo travellers and groups to experience the best of Fraser Island. Packages are available with transfers from Brisbane, Rainbow Beach or Hervey Bay – and with major city connections.