Glal Hussien

Business Development Representative @ TTEC

About

I am a B2B Sales Representative with professional proficiency in German (C1) and English (B2), currently working with business clients to improve their online presence and customer trust.Before moving into corporate sales, I successfully owned and managed 3 fast food restaurant branches in Egypt. This experience gave me a deep understanding of how businesses operate, how customers think, and what truly drives revenue.Today, I combine my entrepreneurial background with strong sales skills to:• Understand business needs quickly• Build trust with decision-makers• Present solutions that create real valueI am passionate about sales, negotiation, and business growth, and I am continuously developing my skills in B2B sales and international communication.Currently open to opportunities in B2B Sales, Business Development, and Account Management.

Country

Egypt

City

Cairo

Industry

Information Technology & Services

Skill

Teamwork, German, Sales, Research Skills, Project Management

Experience

Business Development Representative

TTEC

2025-8 - Present · 1 yr 2 mos

B2B Sales Representative (German Market) - Conducting outbound sales calls to business clients in the German market - Identifying needs and presenting tailored solutions to improve online reputation - Handling objections and closing deals professionally - Building long-term client relationships - Managing pipeline and tracking performance using CRM systems

Customer Service Representative

Concentrix

2023-3 - 2025-7 · 2 yrs 5 mos

Cairo, Egypt

Handled customer inquiries for small and medium-sized businesses (SMB) Provided solutions and support to business clients Maintained high customer satisfaction and service quality Resolved complaints efficiently and professionally Developed strong communication and problem-solving skills