gisela reyes

customer service specialist

About

Experienced Customer Service Specialist with a demonstrated history of working in the manufacturing, insurance, and banking industries. Skilled in Microsoft Office Suite, fully bilingual (English and Spanish) and teamwork. Strong support professional with a Bachelor of Business Administration (B.B.A.) focused in Finance from The University of Texas Rio Grande Valley.

Country

united states

City

brownsville

Industry

machinery

Skill

bilingual, leadership, teamwork, time management, record keeping, management, customer service, microsoft office, microsoft excel, microsoft word, outlook, powerpoint, general ledger, journal entries, spanish, english, data entry, insurance, banking, enterprise resource planning, typing, oracle erp, manufacturing

Experience

customer service specialist

universal teller

ibc bank

2014-5 - 2014-7 · 3 mos

* Responsibilities Included: * Provide an excellent customer service. * Opening new accounts for the company. * Handling money and assisting the client's bank transactions.

financial analyst

pronto insurance

2017-5 - 2017-9 · 5 mos

* Responsibilities Included: * Daily reconcile Bank Statements. * Create daily and monthly commercial production reports by carriers and channels of distribution. * Create Month-End commissions reports for Homeowners and Commercial Products. * Daily update and analysis of sales. * Do weekly and monthly Funds Holding Reports. * Create weekly Loss Adjustment Expense (LAE) Report for external reporting. * Create Product and Loss (P&L) monthly statement report. * Do weekly Bank Transfers.