Girmar Morales Elías

As a Kitchen Specialist at IKEA, I am dedicated to creating exceptional kitchen designs tailored to each customer's unique needs and measurements. My role involves crafting detailed 3D models of kitchens, ensuring both functionality and aesthetics meet the highest standards. I guide customers through the entire sales process, from initial consultation and quoting to transactions and after-sales support, including delivery and installation assistance. Key responsibilities include: Designing custom kitchen layouts and 3D models based on client-provided measurements. Providing expert guidance throughout the sales process, ensuring a seamless and satisfying customer experience. Scheduling appointments and conducting follow-up calls to maintain strong customer relationships. Addressing and resolving any issues related to kitchen installations, ensuring customer satisfaction. Collaborating with other departments to ensure timely and efficient service delivery. My commitment to excellence and attention to detail ensures that each kitchen project meets IKEA's high standards and exceeds customer expectations.

At Windmar Home, the leading Solar Energy Company in Puerto Rico, I serve as a Sales Specialist, where I leverage my expertise to consult with potential clients and guide them through the sales process. My role is crucial in helping clients understand the benefits of solar energy and ensuring they receive tailored solutions to meet their energy needs. Conducting thorough consultations with potential clients to assess their energy needs and provide customized solar energy solutions. In this role I start with the initial inquiry to the final installation, ensuring a smooth and informed experience, elivering detailed presentations and proposals to educate clients on the benefits and cost savings of solar energy. Also mantaining strong relationships with clients through regular follow-ups and exceptional customer service for future referals.

As a Sales Consultant at Best Buy, I specialized in a range of product categories including appliances, home theater systems, mobile devices, and computers. My role involved providing expert advice and personalized solutions to meet the diverse needs of our customers. Duties: - Delivering exceptional customer service by understanding customer needs and recommending appropriate products. - Providing in-depth product knowledge and demonstrations for appliances, home theater systems, mobile devices, and computers. - Assisting customers with product selection, ensuring they make informed purchasing decisions. Staying updated on the latest technology trends and product releases to offer accurate and relevant information. -Maintaining a high level of product knowledge to address customer inquiries and resolve any issues. -My focus on customer satisfaction and product expertise enabled me to build strong relationships with customers and contribute to the overall success of the sales team.

Sam's Club and Walmart. Doing day to day tasks and costumer service. Ensuring premium quality of the food produced in bakery and deli departments.