Giridhar Sabbula

• Worked on Sales Cloud and developed a custom WYSIWYG PDF Generator from the ground up, with a primary focus on the ’Quote’ object. • Enabled users to create and customize multiple quote PDF templates, allowing them to view, print, and tailor PDFs to meet specific needs and requirements directly from the quote details page. • Conducted detailed analysis of business and technical requirements, designing solutions by leveraging Salesforce out-of- the-box platform capabilities and custom development when necessary. • Developed and customized applications on the Salesforce platform using Apex, Lightning Web Components (LWC), Aura, Visual force, and SOQL to meet business requirements. • Designed and implemented scalable and reusable Lightning Web Components (LWC) to enhance user experience and improve application performance. • Created and optimized Apex classes, triggers, batch processes, and asynchronous Apex to automate business processes and ensure data integrity. • Integrated Salesforce with third-party applications and external systems using REST/SOAP APIs, Platform Events, and Middleware solutions. • Worked on various configuration needs like custom objects, validation rules, Page layouts, Custom tabs, Process builders. • Designed and maintained CI/CD pipelines using Copado to manage deployment across multiple Salesforce environments Dev, QA, UAT, Prod. • Automated metadata deployment using Salesforce DX CLI commands and Git branching strategies feature - dev - main. • Integrated static code analysis and Apex unit test automation into the CI/CD process to ensure code quality and compliance. • Implemented version control for LWC components, Apex classes, triggers, and configuration metadata. • Collaborated with QA and Admin teams to schedule controlled releases and rollback procedures • Worked on various standard objects of nCino like Relationship, Loan, smart Check list and Connection. • Built a Copado-driven CI/CD process integrating GitHub for source control

Designed and implemented an Employee Leave Management System for Orbinius, streamlining leave and work-from- home (WFH) requests. The system allows employees to easily apply for leave, while providing managers and team leads with an efficient way to track team availability and ensure smooth operations. • Designed and implemented numerous apex classes to manipulate existing org data using SOQL while navigating around governor limits. • Managed Copado installation, configuration, and upgrades as an enterprise deployment tool. • Created and maintained deployment pipelines across multiple Salesforce environments for smooth DevOps processes. • Developed custom objects, workflows, validation rules, and Lightning Web Components (LWC) to enhance Salesforce functionality. • Conducted best practice governance sessions with Salesforce project teams, ensuring security, compliance, and efficiency. • Worked closely with the Center of Excellence (CoE) and Salesforce platform owners to drive Copado best practices. • Integrated Salesforce Service Cloud, Community Cloud, and Gov Cloud solutions for enhanced customer support operations. • Utilized OwnBackup for Salesforce data recovery, ensuring compliance with data retention policies. • Automated business processes using Salesforce Flow Builder and MuleSoft integrations. • Analysis of requirements, working with down steam system teams. • Prepare documentations like Testing Progress, Test coverage and providing status to Project Manager. • Helping the Business team in carrying out the User Acceptance Testing. • Involved in analyzing the requirements.

Developed a versatile Event Ticket Booking System for a community, enabling the sale and management of event tickets. • Designed the system to support multiple venues with varying seating configurations and integrated features for ticket cancellations. • Created Lightning Web Component(LWC) component for searching users and changing their case ownership and used Screen Flow to design logic and implement predetermined criteria. • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects which increased optimization by 10‰. • Configured Profiles and Administrative permissions to grant/deny users access to platform features. • Used Click Tools for creating templates for the Survey and integrated with Salesforce. • Investigating with Proof of concept for the requirement which is not exactly feasible in the SFDC platform. • Have created Reports & Dashboard. • Created Apex Classes and Triggers for various functional requirements. • Created Web Service Classes to store and process the orders information in salesforce and generated the WSDL Files and shared with SAP PI Team. • Worked on REST Callouts to post the order attachment details to SAP. • Interacted with various business team members to gather the requirements and documented the requirements. • Conducted various meetings including Sprint Planning Meetings, Daily Scrum Meetings, Sprint Retrospectives, and Sprint Review Meetings. • Worked on Email-to-case, Web-to-case.

Worked on Sales, Service cloud and developed the official website for Orbinius, featuring product listings, event management capabilities, and integrations for Web-to-Lead and Web-to-Case functionalities. • Developed APEX triggers, Classes, Test methods and Visual Force pages to display alert messages and tasks to be done. • Implemented pick lists, filed dependencies, lookups, master-detail relationships, validation and formula fields and customization. • Participated in all phases of the software development lifecycle, including requirements gathering, design, development, testing, and deployment. • Integrated Salesforce with external systems using REST and SOAP APIs, ensuring data integrity and system compatibility. • Implemented web-to-case and email-to-case functionalities to enhance customer support services in service cloud and community cloud platform. • Collaborated with cross-functional teams to drive technical solutions and provide guidance on Salesforce best practices.