Giovanni E. Pramudita

1. Visit customer regularly and make monthly report 2. Create demand 3. Make offering and negotiation with customer 4. Collect Downpayment and PO 5. Arrange machine delivery 6. Maintain AR 7. Maintain after sales service

1. Do excellent service for existing accounts. 2. Maintain daily call reports, weekly work plans, and annual territory analyses. 3. Resolves customer complaints by investigating problems and developing solutions for customer. 4. Ensure product support guarantee and maintain long relationship with customer Performance; 1. Sucess to increase brand awareness main product United Tractors (Komatsu) at NTB and NTT area 2. The first person that make Komatsu brand as market leader since UT open NTB support point 3. Sucess to increase product support sales at NTB and NTT 4. Greatly increase customer satisfaction at NTB and NTT 5. Sucess to recover company aset from bad debt AR 6. Suscess to increase customer coverage at NTB and NTT 7. Sucess to manage part inventory and decrease parts and mechanic lead time supply

-Discusses various approaches in measuring the performance of the business. -To analyze the dynamics the industry characteristics of the local and global market, which influenced and influence the decision of the company to survive and grow. -Discuss the issue of the top management. Evaluation is done through quality planning. -Be introduced to a variety of frameworks, concepts and indicators used in the industry for a scientific paper which is critical studies on specific industries. -Develop the ability to think comprehensively in the field of management science, in addition to improving the ability of problem solving and decision making. -Understanding of the general principles of corporate governance -Discuss and assess business ethics as the most important elements that underlie the practices of good corporate governance.