Giorgio Malik

- Analyzed transactional and behavioral data using surveillance systems and operational tools to identify financial risk patterns and reduce inventory shrinkage - Assessed vulnerability indicators across store operations to quantify potential financial losses and recommend targeted risk mitigation strategies - Produced detailed investigative reports documenting findings, evidence, and recommended corrective actions for management review and legal proceedings - Partnered with law enforcement and internal teams to develop shrinkage reduction strategies, contributing to improved operational efficiency and financial controls - Monitored and evaluated store environment data to detect anomalies, support loss prevention strategy, and strengthen inventory security protocols

- Managed and optimized product displays and inventory positioning to drive sales performance and improve customer engagement metrics - Delivered high-quality customer assistance by providing product recommendations and resolving inquiries, maintaining strong service standards - Maintained real-time inventory accuracy through consistent restocking and product availability tracking, supporting operational efficiency - Collaborated cross-functionally with team members to uphold store standards, improving overall operational workflow and floor execution

- Conducted systematic equipment inspections and documented operational findings to minimize client downtime and maintain service-level standards - Diagnosed and resolved technical issues by collaborating with service technicians, applying structured problem-solving to ensure efficient outcomes - Maintained and repaired office and coffee equipment, extending asset lifespan and reducing replacement costs through proactive maintenance - Delivered reliable client-facing service by ensuring consistent equipment performance, building trust and long-term client satisfaction

- Created and delivered digital graphics for social media, websites, and educational materials, strengthening the school's brand presence and digital engagement - Leveraged Adobe Creative Suite to produce professional visual content aligned with institutional objectives and program goals - Developed data-informed interactive classroom resources that improved student engagement and supported measurable learning outcomes - Collaborated with faculty and staff across departments to execute design projects on time, demonstrating strong project management and cross-functional communication - Managed concurrent design projects under deadline pressure, consistently delivering high-quality work and building a strong portfolio of visual assets

- Assisted high volumes of customers daily with product inquiries, purchases, and service needs, maintaining a consistently positive and professional experience - Resolved customer complaints efficiently and professionally, applying critical thinking and de-escalation skills to ensure customer retention and satisfaction - Onboarded and trained new team members on store policies, procedures, and service standards, improving team consistency and operational readiness - Managed product displays, restocked shelves, and maintained an organized store layout to support sales goals and streamline the customer experience - Processed transactions including lottery ticket purchases with precision, demonstrating attention to detail and accuracy in cash handling