ginice seah

* Undergo network optimization study using mathematical model to further enhance business process * Orchestrated and supported the Best Practices knowledge Management for Continuous Improvement projects types in Asia Pacific * Supported the rolling out of potential Lead Logistics Provider projects (Building of dashboard using PowerBI, extracting business insights from big data and providing feasible solution using the insights obtained)

* Planned daily arrangement for engineer to be deployed for IT technical project * Handle daily administrative matter for IT techinal project such as organizing and filling document,assisting and answering clients daily request

* Provided good Customer Service * Answered inbound calls professionally and responded promptly to Tax Clearance enquiries * Provided assistance to taxpayers on clarification of tax practices, application of tax laws ,filling up of forms and assessments * Resolved an average of 350 enquiries weekly and maintained an average handle time of 3-5 minutes

Activities and Societies: Vice-president in College Science and Environment Club, Participated in American Mathematics Competition, Main Committee in College Edurace Event,Subject Representative(Chinese)

Activities and Societies: School Canoeing Team, Student leader, House Committee Member, Camp Leader for School NYAA camp and Secondary 1 Orientation Camp,Participated in Australian Mathematcs Competition, Participated in University of New South Wales International Competition (Science)