gil taub

mercedes-benz customer service manager

About

Experienced Aftersales Manager with a demonstrated history of working in the automotive industry. Skilled in Business Planning, Failure Mode and Effects Analysis (FMEA), Advanced Product Quality Planning (APQP), Teamcenter, and Management. Strong support professional with a Bachelor's degree focused in business management.

Country

israel

City

israel

Industry

automotive

Skill

automotive, vehicles, automotive engineering, automobile, management, dfmea, teamcenter, continuous improvement, business strategy, chassis, parts, business planning, apqp, fmea, ppap, powertrain, gd&t, unigraphics, automotive design, cae, nvh, lean manufacturing

Experience

mercedes-benz customer service manager

after sale and technical manager

carasso motors

2008-6 - 2011-12 · 3 yrs 7 mos

As Infiniti started the official launch in 2008 in the EU market, I had the responsibility to built the after sales support team for Infiniti's costumers as for the TOE and as well to support the complicated diagnostic problems of the vehicles and all the reporting to Infiniti technical team, working as well on the warranty system for claims.

automotive field engineer

msx international

2012-1 - 2016-2 · 4 yrs 2 mos

Responsible on the repair of the most complicated cases of grounded vehicles all around Europe (for any reason, mechanical or electrical), as well to support Nissan Europe’s (TCS/MQE) investigations on quality concerns and for product improvement.

training specialist

japan autos s.a.

2005-5 - 2008-6 · 3 yrs 2 mos

* Working for Subaru importer's service department as main trainer & service center Tech assist. * As part of my responsibilities I participated in Subaru technical trainings as part of TTT courses which I passed on to the Subaru centers, my secondary role was to assist the centers with complicated diagnostic problems as part of costumer's quality service improvements.

workshop and aftersales manager for infiniti israel

carasso motors

2016-3 - Present · 10 yrs 7 mos

Workshop and Aftersales manager for the Infiniti brand in Israel and as well for the Nissan Sport models (NHPC ISRAEL). PNL experience including unit strategy.