Gigi Jackson

Herding the Quality and Operations cats to release a big data application monitoring and debugging product. Testing, building, releasing, deploying. * Scrum master and YouTrack whisperer * JUnit functional and integration test implementation and maintenance * Protractor and Jasmine JavaScript test implementation and maintenance * Release manager * TeamCity CI configuration and feeding * Gradle and Gulp build massaging * EMR test cluster configuration and running example test applications * AWS management and deployment, using CloudFormation and OpsWorks * Elasticsearch persistence cluster deployment and tuning

* Implemented Rspec and Selenium automation providing confidence for continuous deployment. * Fixed product issues using Ruby and JavaScript. * Defined priorities, sprints, and release process in cooperation with Product, Dev, and Support teams. * Analyzed production data and campaign automation. * Operations, deployment, and production monitoring on Heroku.

* Maintained and improved in-house load generation and instrumentation tool; Including fixing a severe socket leak preventing the running of large, long load tests. * Optimized large customer environments, and virtualized machine infrastructure. * Analyzed load results and production monitoring data to identify IO, CPU, and memory bounds, providing guidance for capacity planning and product optimization stories. * Identified several slow memory leaks resulting in greater stability of the production service. * Established test environments and deployment infrastructure used by the entire dev team. * JUnit and Selenium test automation which identified bugs and led to release confidence. * Ran team sprint planning, story scoping, and prioritization.

Implementation, project planning, and field support of energy efficient smart lighting solution for commercial spaces. Designed, prototyped, and tested field implementable RJ45 adaptor whip for analog dimming. Administrated Sales Force, including customized Quote module requiring Apex and VisualForce development. Drove failure tracking and resolution process, administrating JIRA and leading to resolution of all critical Rev1 issues before Rev2 release. Supported successful UL testing and certification. Developed and maintained ROI model and tool. Collaborated on third party reliability and stress testing. Technical training of channel partners and installers. Validation and Verification of Firmware and training manufacturing on Firmware update and release process.

Implemented behavioral recommendation systems for onsite, email, and advertising.

Managed the Flow cytometry facility, also assisting with fluorescence microscopy. Ran and maintained mass spectrometers in the Proteomics facility, including TOFs and traps. Prepared samples, and analyzed Proteomics and Cytometry data, contibruting to experiment design and conclusions.

National Merit finalist and scholarship recipient