gigi hanna

* EDS Corporation / Consumer Network Services, Morris Plains, NJ * Acted as a liaison between clients and corporate support groups to identify business processes, systems and product requirements. * Responsible for documenting the requirements and specifications for the various projects. * Manage the implementation of installing new circuits for hosts and ATM. * Implement new client's ATMs, VISA check or master money debit card programs. * Responsible for reviewing, documenting and authorizing Test-Card testing. * Provide product specific expertise to both internal client support staff and external client organization. * Responsible for building all databases on the production system including all related databases' client options.

* Worked with customer service to identify clients' requests and requirements. * Modified, maintained and troubleshot COBOL & JCL applications. * Created test plan components, conceived and documented test data and associated expected results. * Documented and analyzed the results of the test cases to determine the applicability of the data to the current work plan. * Maintained and monitored a Job Submission Log of all acceptable completion codes of the test execution sequence. * Created a Post-Test Evaluation Report that included all items in the original test plan along with the results, all identified test discrepancies and their resolutions. * Reviewed the Post-Test Evaluation Report with the development, testing, release management and client groups.