Gigi David

• Identified qualified vendors for battery modules, inverters, battery management systems (BMS), enclosures, and other BESS components, evaluating their technical capabilities and pricing competitiveness. • Crafted detailed Request for Proposals (RFP) and Request for Quotations documents for BESS projects, including technical specifications, performance requirements, delivery timelines and managing the bid evaluation process. • Negotiated favorable pricing, payment terms, warranty conditions and delivery schedules with suppliers, ensuring compliance with company procurement policies and legal requirements. • Built and maintained strong relationships with BESS project suppliers, addressing performance issues and ensuring timely delivery of materials. • Analyzed procurement data to identify cost-saving opportunities, implementing strategies to optimize pricing and reduce overall procurement costs. • Collaborated with the Project and Commercial Operations teams to identify procurement needs, manage procurement timelines, and resolve any supplier-related issues that may impact project schedules. • Evaluated supplier proposals and negotiated terms and conditions. • Prepared and maintained procurement documentation and reports. • Identified potential supply chain risks and developed contingency plans to minimize disruptions.

• Developed and implemented procurement strategies to support energy storage projects. • Identified potential suppliers and solicits bids or proposals for goods and services. • Evaluated supplier proposals and negotiate terms and conditions. • Collaborated with project managers to develop procurement plans and schedules. • Ensured compliance with company policies and procedures, as well as relevant regulations and standards. • Monitored and tracked procurement activities to ensure timely delivery of goods and services. • Managed relationships with suppliers and resolves any issues that may arise. • Prepared and maintained procurement documentation and reports. • Provided guidance and support to project teams on procurement processes and best practices.

• Led Order Management Operation for high end, cosmetic raw material supplier • Led team of CSRs and served as Subject Matter Expert for all Customer Service Operations • Reduced order turnaround time by 45% • Decreased customer complaints by 46% • Sustained OTIF (On Time in Full) metric between 90-95% • Managed special projects across key functions including Account Management, Order-to-Cash Process, Virtual Teams, Oracle ERP (JDE), Sales, and Planning • Collaborated with the Supply Chain cross-functional team to strive to achieve consistent levels of performance in end-to-end supply chain (procurement, planning, inventory, order management and delivery) to align with customer’s expectations • Handled Account Management for top 5 key accounts and all international affiliates • Participated and led domestic and international projects to ensure business continuity, achieve higher levels of customer satisfaction and identified opportunities to optimize service and sales processes to drive the generation of revenue and business growth.

• Provided customer service to 60% of international and domestic accounts • Collaborated with all key stake holders to manage order fulfillment processes and meet customer demands • Prioritized incoming orders and logistics to optimize cost, service and OTD • Conducted detailed analysis on order and supply chain issues utilizing advanced systems and process excellence tools • Analyzed, recommended, and implemented modifications to customer purchasing patterns for optimal service, improved logistics efficiencies and increase revenue • Performed customer complaint handling including documenting and logging concerns into the CRM database