Gianluca Maestri

■ Leading the development and owning of Heathrow’s masterplan, the single development plan that will hold together all development at the airport for the next 40+ years ■ Leading the development and planning of large schemes (+£10bn) starting from Heathrow’s masterplan ■ Developing and maintaining a comprehensive understanding of global developments in airport masterplanning, ensuring Heathrow remains at the forefront of long-term planning capabilities ■ Delivering the translation of strategy and business goals into tangible steps on our masterplan and supporting the Long Term Growth Programme, leading a team of 10+ professionals ■ Supporting the alignment of our regulatory capital programme with the long-term airport ambitions (£15+bn plan), including liaising with airlines and our regulator ■ Leading projects to develop areas of the masterplan with goals such as maximising spatial development opportunities, keeping pace with broader changes in the industry and ensuring resilience ■ Developing and updating the third runway plan and aligning with the ongoing capital plans and any future development planned in the current airfield ■ Leading the integration between the airport infrastructure and future aircraft types and future fuel infrastructures needed to support the deployment of Liquid Hydrogen and electric aircraft ■ Supporting the balance of long-term demand and capacity across the critical airport flows of passengers, planes, bags and cargo ■ Guiding the development of projects and programmes to ensure they align with the direction of Heathrow’s strategic objectives ■ Representing Heathrow in international airport planning forums and working groups (ACI Masterplanning Working Group, IATA Think Tank and ADAD)

■ Leading the development and supporting the ownership of Heathrow’s masterplan, the single development plan that will hold together all development at the airport for the next 30+ years ■ Delivering the translation of strategy and business goals into tangible steps on our masterplan ■ Supporting the justification of our regulatory capital programme (H7 proposed £4bn plan) including liaising with airlines and our regulator ■ Leading projects to develop areas of the masterplan with goals such as maximising spatial development opportunities, keeping pace with wider changes in industry and ensuring resilience ■ Supporting the balance of long term demand and capacity across the key airport flows of passengers, planes, bags and cargo ■ Guiding the development of projects and programmes to ensure they align with the direction of Heathrow’s strategy ■ Developing and maintaining a comprehensive understanding of global developments in airport masterplanning, ensuring Heathrow remains at the forefront of masterplanning capabilities ■ Representing Heathrow and presenting at international conferences.

■ Development and delivery of the cargo tactical and medium-term forecasting (ATMs, capacity and tonnage) ■ Development and delivery of the PRS forecasting ■ Delivery of the passenger tactical forecasting ■ Capacity statistics app development with focus on the general performances of the airport, immigration, security and baggage processes and benchmark with competitors (using internal data, AirportIS and Flightradar24 data) ■ Presenting tactical forecasting in internal meeting when required as Capacity and Operations Planning Cell ■ Supporting Aviation Team with ad-hoc analyses on routes and market ■ Analyses to support Operations Team in case of strikes ■ Developing and defining metrics and processes utilized both for the Airline relocation and for the long-term occupancy strategy. Engaging and presenting the project results to senior internal stakeholders ■ Developing relationship with other teams and engaging airlines in order to receive booking data ■ Delivering capacity analyses for check in strategies using Beontra and cargo area development using different dashboards ■ Delivering mid-term scenarios stand pan using Beontra

■ Presenting complex ideas, evidence, and technical outputs concisely, accurately, and clearly in both verbal and written form to senior, internal and external stakeholders, often to a non-technical audience. Working with data visualisation tools to create clear and engaging visualisations ■ Building, running, and maintaining complex airport capacity models, including sensitivity testing to identify potential solutions and opportunities for the business using CAST ■ Supporting the development of the check-in allocation with Beontra and delivering mid-term scenarios stand pan using Beontra ■ Analyzing data to support the business-as-usual decisions ■ Defining and updating KPI analysis for security, departure lounges and check-in / drop-off facilities and for the stands using R in order to update the data (HDS, OPM, ODS) ■ Supporting the definition of different Night flight curfew strategies with analysis and costs calculations both for 2 and 3 runways scenarios ■ Analysis of connection times for transfer passengers and baggage ■ Analyzing different schedules (ACL and OAG) to validate the impact on Terminal limits declared and using Excel, R and Power BI ■ Updating the list of airside and landside facilities

■ Identifying new members of the working group and ensuring their participation ■ Prioritising the activities of the sub-groups ■ Engaging with international bodies on the main topics (i.e. ICAO, IATA) and other ACI working groups ■ Discussing, integrating and reviewing the recommendation and principle of each sub-committee ■ Steering the main topic of discussion of each sub-committee and preparing an agenda with the most relevant topics ■ Reviewing and providing updates to the IATA Airport Development Reference Manual (ADRM), on behalf of ACI ■ Providing support and content to ACI Global Training on master planning-related courses. ■ Reporting to the World Safety and Technical Standing Committee (STSC) at least on a yearly basis.

■ Providing an airport perspective to topics related to airport master planning and the long-term planning such as terminal and airfield design, sustainability, energy planning, asset management, space use and optimisation, future technologies adaptation and community impact and mitigations ■ Socialising the results of the ACI Airport Masterplanning Working Group ■ Developing an ACI handbook on airport masterplanning that can be used by everyone in the industry in order to be updated on the latest technics and technologies needed to deliver a long-term plan for airport infrastructure across the world.

Member of the Airside, Landside Access, Passenger Terminal, Sustainability and Cargo Facilities Working Groups.

■ Updating and auditing dynamic station models using Legion ■ Capacity assessment for large and medium railway stations ■ Assisting with the review of current passenger capacity design standards and guidelines for stations ■ Supporting the development of new standards and defining methods for their evaluation and assessment ■ Assisting the preparation of passenger capacity assessment briefs to obtain relevant information for capacity assessments ■ Supporting effective working relationships with key internal stakeholders to fully determine the requirements for station design proposals.

■ Pedestrian static and dynamic (using Legion) analysis of metro/railway stations, events and urban spaces to support development and re-qualification of the urban planning ■ Forecast and demand analyses based on surveys , generic data collection and analysis of existing documents ■ Assessment for different scenarios, the comprehension of each one and the comparison between the different simulations about Level Of Service, Journey Time, pedestrian flows and crowding.

■ Pedestrian static and dynamic analysis of airport terminals, metro/railway stations, pavilions and urban spaces to support development and re-qualification of urban areas in Legion ■ Traffic micro-simulation of road networks in Europe and Africa. All the simulations were based on Q-Paramics ■ Public transport system study ■ Planning and supervision of survey activities ■ Design of road network using AutoCAD ■ Maintaining relationships with national and international clients and stakeholders.

■ Designing rigid and flexible new pavements of the air side areas, with the support of the FAA Rules and Software for flexible and rigid pavement. ■ Surveying activities of the deterioration of the concrete slabs and of the asphalt surface of the apron and of the taxiways of the airport. ■ Defining asset management strategies and interventions for all the airside pavements of the airport.

■ Trasportation area: Roads, railways and airports design; Photogrammetry; Airport Infrastructures; Transport planning; Roads design; Geology; Pavement design; Theory of roads network; Technology and economics of transport; Yards and plants for infrastructures; Railways Infrastructures; Airport and naval transport ■ Structural area: Advanced structural design; Bridge design

■ Generic area: Physics, Mathematical analysis and Geometry, Economics, Partial and Ordinary differential equations, Fundamentals of thermodynamics and acoustics, Thermodynamic, Rational mechanics, Environmental engineering, Cartography, Technology of materials, Technics and safety of construction works, Durability of materials and repair technologies ■ Geotechnical area: Engineering geological surveying, Soil mechanics ■ Hydraulic area: Hydraulic, Hydraulic engineering ■ Structural area: Mechanics of elastic structures, Hydraulics, Structural analysis and design. ■ Transportation area: Road engineering

■ Airport planning themes: Airport strategic planning, Forecasting demand, Planning ground access, Planning and management, Concession planning, Airport operations support and security systems ■ Terminal: Terminal capacity management, Capacity management using computer simulation, Passenger terminal design and capacity management, Facilitation and security, Passenger baggage systems ■ Airside: Airside capacity

■ Understanding the leading methodologies for route forecasting to help you assess the performance of your network and plan for the future ■ Learning how to forecast the profitability of potential new routes and analyse the impact of changes to the existing network ■ Learning techniques for estimating demand, calculating financial impact via cost and revenue drivers, and understanding regulatory context, to plan future capacity adjustments to optimize your fleet and network.

The ACI Airport Operation Diploma is based on three courses: Airside Operations, Airport Business Operations and Terminal and Landside Operations. The Airside Operations course provides a broad understanding of airside operations at an airport and develops an understanding of the various components of Airside Operations and how these components interact with each other to form an operational system. The Terminal and Landside Operations course explains how to optimize airport terminal and landside operations to provide a positive passenger experience in harmony with security requirements and revenue generating activities. The Airport Business Operations course provides an understanding of airport business operations including economic and regulatory principles, how airports are organized and the process of strategic, master and operations planning.