Giang Piotr Nguyen

• Own end-to-end go-to-market execution across product development, packaging, documentation, and sales readiness • Played a key role in launching MORRE, a Tiross sub-brand focused on travel electronics and everyday tech accessories • Drove the release of 40+ SKUs within 10 months, including chargers, power strips, cables, and travel adapters for EU markets • Translate product specifications into clear product positioning, packaging communication, and customer-facing materials • Coordinate directly with manufacturers to finalize technical specifications, compliance documentation, and production readiness • Lead the development and localization of instruction manuals and technical documentation across up to 8 languages • Lead and direct external agencies and contractors (packaging, design, advertising, video production), owning briefs, timelines, feedback loops, and final delivery • Act as the central point of contact between internal teams, manufacturers, and agencies to keep launches on track • Deliver product imagery, packaging mockups, and go-to-market assets used across online and retail channels

• Played a key role in Bulgari’s market entry and boutique soft opening in Ho Chi Minh City, contributing to early client acquisition and brand establishment • Managed and grew a portfolio of high-net-worth local and international clients, achieving a 45.8% repeat purchase rate within six months • Built long-term client relationships across Turquoise, Emerald, and Elite tiers, converting new clients into repeat and high-value customers • Closed ultra-high-value transactions involving fine jewelry and high-end watches, with individual sales reaching VND 600M+ (up to VND 1.3B) • Leveraged Salesforce CRM to analyze client behavior, structure follow-ups, and improve retention and lifetime value • Applied customer journey mapping to personalize engagement, improve conversion, and strengthen brand loyalty • Developed strong negotiation and stakeholder communication skills in a high-stakes, premium brand environment • Supported onboarding and daily team briefings using Bulgari Learning Lab and Bulgari Heritage, reinforcing product mastery and service excellence

• Managed and supervised the operations of the university's bustling bar and disco, a key hub of social activity on campus. • Collaborated with various university departments to create synergistic events, enhancing the overall campus experience and enriching the student community. • Gained valuable insights into inventory management, budgeting, and cost control, ensuring seamless operations and optimal profitability.

• Completed a structured management trainee program across multiple luxury hospitality outlets, including executive lounge, fine dining, bar operations, and food & beverage service. • Gained hands-on exposure to operations, inventory management, service standards, and guest experience excellence in a five-star hotel environment. • Developed a strong foundation in personalized service, attention to detail, and high-touch guest engagement.

Completed foundational coursework in business, economics, and management.

Business, Economics and Accounting Pathway