Aparajita Ghosh
Executive @ Samsung Electronics
About
A self driven network performance engineer, adept at detecting and analyzing Key Performance Indicators (KPIs) within networks. Possessing substantial expertise in conducting end-to-end analysis of KPIs within the market. Currently seeking a full-time opportunity to contribute to network projects and elevate network systems.
India
Mumbai
Telecommunications
Product Knowledge, Written Communication, Teamwork, Easily Adaptable, Data Analytics, Data Analysis, Key Performance Indicators, Critical Thinking, Data-driven Decision Making, Project Management, Microsoft Project, SQL, Root Cause Analysis, Presentation Skills, Corporate Communications, Leadership, Public Speaking, Strategic Planning, Computer-Aided Design (CAD), Microsoft Office
Experience
Executive
Samsung Electronics
Mumbai, Maharashtra, India
• Owned performance analysis for the Texas region in the Verizon project, providing actionable insights on 4G/5G KPIs to improve network stability. • Raised and managed 120+ support tickets for degraded KPIs, ensuring timely escalation and resolution, driving improvements in network performance. • Presented ticket analyses to Samsung Electronics America (SEA) leads, praised for clear communication, structured reporting, and interpersonal skills. • Resolved major KPI issues in the CTX region, supporting Tier-3 and improving network performance by 17%, while demonstrating management skills. • Monitored KPIs to ensure compliance with thresholds and reported deviations, driving improvements in chronic KPI violations across the region.
Graduate Engineering Trainee
Samsung Electronics
Mumbai, Maharashtra, India
• Raised 91 KPI tickets for Verizon’s 4G/5G network, giving detailed root-cause analysis and actionable items, contributing to faster issue resolution. • Collaborated with field engineers to optimize network performance through hands-on technical solutions and network planning. • Analyzed LTE/5G KPIs, providing insights that helped improve network performance by 30% and stakeholder communication by 15%.
Event Management Secretary
IEEE-RGIT
Branch Representative
IEEE-RGIT
Assistant Event Management Secretary
IEEE-RGIT
Technical Head
IEEE-RGIT
Human Resource Manager
Shine Projects
IoT with Arduino Intern
EdVerb
student partner
Internshala
Education
MCT's Rajiv Gandhi Institute Of Technology
Electrical, Electronic and Communications Engineering Technology/Technician
Aparajita Ghosh's Contact Information
Phone
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