gary green

About

National Marketing and Sales Director for American PR Musical Instruments, Inc., a Chinese manufacturer and importer of pianos and orchestral instruments. Thirty years experience in the piano industry, twenty that were with a leader in the industry, Steinway & Sons. Managed and increased profitability of four service departments. Analyzed new business opportunities for growth of the core business. Directed company intiatives to provide worldclasss customer satisfcation in all aspects of the company. Assumed responsibilties as a District Sales Manager. Directed manufacturing shop operations. Developed software and programs to support marketing initiatives, technical and dealer programs. Looking to other opportunities inside or outside my industry to use my acquired skills and/or develop a new career path.

Country

united states

City

madison

Industry

wholesale

Skill

business development, sales, marketing, piano, sales management, music industry, start ups, retail, leadership, program management, product development, strategic planning, music, strategy, music production, entertainment, management, sales operations, customer service, new business development, training, social media marketing, manufacturing, marketing strategy, recording, sound, public relations, audio recording

Experience

national sales director

pearl river piano

2009-6 - 2011-1 · 1 yr 8 mos

* Manage and direct the activities of five District Sales Managers covering the U.S. and Canada * Develop unique marketing and sales training tools to * differentiate our products and meet or exceed targeted sales * goals * Indentify, cultivate and generate niches of business * opportunities * Drive business through a re-design of the website and * customer tracking * Develop new Customer Service programs to track service * trends, quality issues and costs to better communicate that * data to Manufacturing and Finance

vice president business development, technical services and customer satisfaction

steinway & sons

1989-2 - 2009-2 · 20 yrs 1 mo

* Development, analysis and review of business and licensing opportunities for products and services to enhance the core business. * Management of the technical support and customer satisfaction programs for all products and services. * Development of technical support programs [software and supporting materials] for dissemination and usage within dealer network, retail and institutional sales, outside technical community and product introductions. * Responsible for all Service department revenue activities (Retail, Concert, Parts, Restoration, Warranty Reserves).

sales and service manager

sohmer piano

1977-9 - 1988-2 · 10 yrs 6 mos

Resposnible for factory layout, training of supervisors and start-up Sales and Service Manager responsible for National service and training programs, Eastern U.S. dealer network and Instituional Sales. Developed and managed a factory retail showroom and Selection Center.

national marketing director

pearl river piano

2011-1 - 2011-6 · 6 mos

* Develop all marketing, sales goals and objectives * Design and produce requested POS and POP * marketing tools for the company and dealer * organization * Create support materials to further the company’s * image, history, quality and promote consumer * confidence * Develop product feature/benefit material to educate * sales staff and sales associates * Produce sales training material to further sell- * through on the retail floor * Continue to service dealer accounts in the Eastern * Territory as the District Sales Manager