Georgiana Marie E. L.

Dedicated and Results-Driven Accounts Receivable Supervisor with a Proven Track Record in Revenue Optimization, Strategic Collections, and Process Innovation. With over 16+ years of experience in SaaS, healthcare, and hospitality, I bring a deep commitment to enhancing revenue streams and client satisfaction through precise AR management and strategic collections. Currently excelling as an Accounts Receivable Supervisor at Qwick, I lead process improvements and cross-functional collaboration to drive business impact and strengthen financial operations. Key Highlights & Achievements: Leadership & Mentorship: Guided team members on invoicing and payment-related processes, mentoring colleagues to ensure best practices and effective client resolution. Process Optimization: Implemented workflows that raised automation rates to 89% and reduced unapplied balance resolution time, ensuring efficiency and scalability across AR operations. Collections Impact: Contributed to a $150k recovery through focused collections, demonstrating a proactive, data-driven approach to collections and client outreach. Cross-Functional Partnership: Assisted with Accounts Payable duties and partnered with Finance to align AR and AP processes, enhancing data integrity, vendor management, and financial accuracy. Client Relationship Management: Managing all AR-related communications, related to my accounts, I ensure that client inquiries are met with timely, tailored responses, reinforcing client loyalty and satisfaction. Overseeing more than $65 million in receivables, I have consistently delivered results that align with business goals and elevate financial performance. My career journey—from roles like Revenue Specialist and Patient Billing Specialist to my current Supervisor position—has sharpened my skills in financial analysis, compliance, and team leadership. Skills & Competencies: 📊 Financial Analysis and Reporting 📈 Revenue Optimization 📞 Strategic Collections 💼 Team Leadership 🔄 Process Improvement 🗂 Data Integrity & Compliance 🤝 Cross-Functional Collaboration 📉 Receivables Management 🔍 Problem Solving As an experienced AR professional, I am passionate about continuous improvement, strategic alignment, and fostering collaboration to achieve exceptional results. Whether driving revenue or enhancing customer experiences, I am eager to connect with those looking to propel their financial success in Accounts Receivable management.