Georgia Shires

Responsible for designing and creating products for large format prints, including banners, wall stickers and wall art. Managing the end to end design process from concept through to production, ensuring high quality, print ready art work. Maintaining the administrative and operational side of the business by uploading and managing product listings across multiple e-commerce platforms, including Etsy, Shopify and Amazon. This includes preparing product descriptions, images, pricing and ensuring listings are accurate and up to date. Collaborating with licensed brands to develop compliant, on brand products, adhering to brand guidelines and licensing requirements.

Acted as the first point of contact for in-store colleagues and wider business teams, providing support with travel money queries and issue resolution. Performed a highly operational role involving extensive background work to ensure the smooth running of travel money services. Proactively applied design skills to create internal leaflets and newsletters for the wider business, improving communication and engagement.

Owner and operator of an Etsy store, responsible for designing and creating all original products, packaging and branding. Managed all aspects of a small Etsy business, including production, listing creation, order fulfilment and customer service. Made over 1000 sales.

Responsible for processing customer transactions accurately and efficiently, handling large volumes of cash along with electronic payments and providing excellent customer service.

I worked as a Customer Service Assistant and Section Coordinator at Marks & Spencer, delivering high standards of customer service while overseeing the day to day running of a store section. Managed and support a team of colleagues, co ordinating workloads, maintaining product availability and visual standards, and ensuring smooth store operations.