Georgia Butler

• Management of both the planned and reactive maintenance across a portfolio of three buildings, ensuring that this is completed on-time, to pre-agreed specification and within budget. • Management of the Facilities Co-ordinator and Onsite Engineer. • Contractor management. • Experience using CAFM system - Concept. • Preparation and presentation of Business Cases. • Attending regular meetings with management, subcontractors and landlords. • Weekly, monthly and annual reports to management. • Management of the frontline helpdesk, ensuring that staff queries are completed swiftly and satisfactorily, and that central supplies required to achieve this are maintained to an appropriate level. • Health & Safety; ensuring that the company complies with legislation and maintains a consistent high-standard. • Management of weekly internal audits completed by the team, and bi-annual external audits completed by third-parties across maintenance, the internal environment and fire. • Assisting the Workplace Director with the management of our fleet of approximately 500 mobile devices, including rolling-out new devices, assisting end-users with day-to-day queries and producing monthly usage reports. • The management of the headed stationery for the business. • Planning, budgeting and implementation of internal fit-out works, small projects and staff relocations • Budget preparation and management. • Assessing current and historical practices via data analysis and reporting. • Implementing new processes and procedures.

• Managing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling • Dealing with reactive requests working with fault reporting and project management software • Ensuring the building meets health and safety requirements and that the studio complies with legislation • Business continuity planning • Planning best allocation and utilisation of space and resources to include managing and leading change to ensure minimum disruption to core activities • Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies • Event planning and management (up to 800 people) • Budget preparation and management • Premises controller • Coordinating and leading teams to cover various areas of responsibility (eg security and cleaning) • Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement • Calculating and comparing costs for required goods or services to achieve maximum value for money • Preparing and managing the tender process for various contracts • Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences. • Project management and supervising and coordinating the work of contractors • Contribute to the planning for future development in line with strategic studio objectives • Contribute and be accountable for the relevant sections of the budget for Facilities ensuring spend remains within allocated levels/assist with budgeting and budget management • Track building upkeep as well as anticipated long and short-term improvements and maintenance • Preparation and presentation of management reports/data • Project management • Assisting the Facilities Director with property refurbishments • Preparing and managing the internal monthly office moves • Management of the Facilities team

• Studio Management: Undertaking all general office support, including managing the office space, supplies, diary management and meeting coordination, incoming and outgoing phones, facilities management. • H.R.: Preparation of NDAs, employment contracts and other legal documentation, staff recruitment and management of work experience/internship students, writing and maintaining policies and procedures. • Health and safety: Trained and appointed first aider duties include - managing accident and incident logs, reviewing and maintaining the health and safety policies. Appointed fire responsible person - maintaining and reviewing procedures, carrying out risk assessments and ensuring all equipment and signs are up to date. • Document Control: Document control, asset tracking and filing. • Finance/Bookkeeping: Inputting invoices and expenses into finance software, preparing and administering the monthly payroll, bank reconciliation, cashflow management, compiling and submitting VAT returns. • Operations: logistics, procurement, supplier liaison. • Project management: using project management software to set up and manage projects, meetings with all staff for short term, medium term and long term task planning, client meetings and correspondence, setting up and managing project budgets, timeline planning, booking and on going management of contractors. • Other duties: Assisting with Social media, Marketing and PR tasks and general PA duties.

•Preparing client documents for signature ensuring that all internal processes are adhered to. •Maintaining hard copy of files for clients as well as timely archiving in line with internal policies. •Liasing with clients. •Day to day management of the office. •Handling enquiries. •General administration. •Preparation and submission of documents related to accounts, personal tax returns and annual returns. •Processing of payroll.

• Managing the Archive volunteer/intern programme and the archive’s reprographic services. • Cataloguing the collection, the updating of the performance database and the cleaning of existing data using the CALM cataloguing software system. • Assisting in the research and developing of the public engagement programme based on material in the collection. • Providing resources and advice that are specifically tailored to meet the needs of internal clients – including the main customer facing departments. • Supporting the various research, curatorial and project work undertaken by the Archivist and Archive Manager including projects for the NT’s 50th anniversary: oral history; Records Management; digitisation; teaching and photographic projects • Co-ordinate the diary for access to the Archive research room and Archive Seminar Room. • Manage the expenditure of the Archive via the National’s finance software • Supporting public and staff services, including assisting researchers and answering external enquiries

-Assisting the Exhibitions Manager with the preparation and implementation of historical displays and exhibitions. -Working across the Historical Collections Department in an administrative capacity -Event planning -Assisting with projects across the department and the Royal Opera House as a whole

Assisted the Archivist with exhibition research, loan forms, budgeting and copyright.

Administrative duties, managing contracts, writing job adverts, diary management, Client meetings, new business calls, interviewing candidates.

Focusing on Art and Literature