George Shiell

In my role at Lumii Design, I focus on managing key accounts and ensuring the development of strong client relationships. I am responsible for overseeing high-end accounts, which allowed for a smooth transition for every job. My efforts contributed to the overall growth and success of the company in a competitive market.

• Spearheaded client relations and account management initiatives, ensuring seamless communication and satisfaction. • Developed and implemented lead sourcing strategies to attract new clients and retain existing accounts post-project completion. • Focused on guaranteeing return accounts, enhancing long-term business relationships and client loyalty.

• Engaged with clients to sell new and used cars, ensuring a seamless sales journey. • Guided customers through every step of the purchasing process, enhancing their overall experience. • Providing customers with a finished product they wanted whilst working to their budget • Developed strong relationships with clients, fostering trust and loyalty within the automotive market.

At Glyndebourne, I played a pivotal role in enhancing the customer experience by ensuring that all guests, especially VIPs, received attentive service throughout their visit. My responsibilities included managing seating arrangements and assisting with any special requests, all while maintaining a polished appearance. This role honed my customer service skills and deepened my understanding of hospitality in a prestigious environment.