george osteen

game administrator at gameforge

About

Lifetime A+ Certified. Experienced WIn server 2k3, 2k7, Word 2k7, 2k10, XP, Vista, 7. Printer installation locally or network. Remote operations and trouble shooting, team management skills. Specialties: Customer service and conflict resolution, data security, private information security, remote computer support. Multicultural Team Management, Multicultural Customer Service, Policy enforcement. Internet based gaming. Metal casting, engine maintenance, brake servicing. Cooking, fork-lift operations, tractor operations, chainsaw operations, knife sharpening.

Country

united states

City

atlanta

Industry

computer games

Skill

customer support, networking, chef, comptia a+ certification, cash register, cooking, food safety, food service, cashiering, remote administration, conflict resolution, multi cultural environment, mirc, rulemaking, investigation, surveillance, note taking, windows xp pro, windows 7, computer repair, data security, data privacy, archives, research, internet gaming, teamviewer, telecommuting, multi cultural team leadership, support ticket systems, support management, global customer service, rule evaluation, evidence collection, rule enforcement, account management, motherboards, cat5, computer recycling, ram, customer information, privacy protection, delivery driver, fork lift operator, measurement tools, recycling, sanitation, remote desktop, english native speaker, gun cleaning, firearms identification

Experience

deli clerk

giant eagle

2003-10 - 2004-3 · 6 mos

Filled verbal orders for sales products in the form of various selections of meat and cheese. Assured state and local mandates for food safety were followed and sanitary conditions were met. Maintained cleanliness of workspace and removed unsafe/out of date product from sales display.

unloader

abacus corporation

2005-6 - 2005-6 · 1 mo

Unloading and sorting of pallets of returned products from the various Sears retail outlets for re-shipment back to manufacturer or destruction. Reason No longer employed: Suffered mild heat stroke while employed.

game administrator at gameforge

gameforge

2008-6 - Present · 18 yrs 4 mos

Oversee a team of game operators and track bug and player problems. Over see duties within the team to assure quick and consistent handling of issues. respond to player questions and complaints, login remotely to game server in Germany from my home office in the United States. Review staff for hire or termination. Maintain player privacy and uphold a NDA.