George N. Hines

Fortune 500 (#123) Chief Innovation & Technology Officer. eCommerce Brand Builder. Product Strategy, Development & Launch. Customer Experience Transformation Artist. PASSION. INNOVATION. LEADERSHIP. I am a passionate, inspiring and transformational technology executive with 27 years of leadership in both Fortune 500 as well as rapid growth environments. My background is a unique blend of customer-facing skills, disciplined execution and innovation leadership. WHAT I DO - As a Chief Innovation and Technology Officer for the past 17 years, I have transformed multiple, global technology organizations to drive value by delivering several innovative customer solutions including mobile and web properties, integrating 20+ acquisitions, and transforming technology organizations including the unification of as many as 5 technology teams into a global shared service. I have served as an SEC Section 16 public company officer in companies with revenues in excess of $36+ Billion per annum. I have led highly available environments which serve in excess of 25,000 employees with operations in as many as 30 countries. - As a Head of Innovation, I am spearheading the launch of a new consumer brand to enable customers to manage their entire vehicle ownership lifecycle without ever leaving the comfort of home. I am trained in the innovation methodology Design Thinking and am passionate about its power to drive radical change and inspire people with creative confidence. - As a former Big 4 Management Consultant for 8 years, I served as a technology leader for several major transformational projects for Fortune 500 clients in the telecommunications industry in North America, South America and Europe. I am fully fluent in Spanish. My experience spans several B2B and B2C focused service industries including auto retail, wellness services & retail, marketing & live events, travel & hospitality, telecommunications, professional services and contact center outsourcing. MY SPECIALTIES... - Customer AND Employee Experience Transformation - Product Development - M&A (Due Diligence and Integration) - Design Thinking - New Venture Launch