george chilton

Successfully managed grocery department and executed sales growth. Implemented and promoted new products. Created marketing displays for feature key items. Motivated, encouraged and lead grocery team.

Performed a variety of water meter activities using knowledge of city streets and address systems. Responded to inquiries and customer complaints, and provided courteous, professional and responsible customer service to the public.

Supervised bakery employees and provided job skills training. Tracked department budget and payroll. Forecasted appropriate variety and quantity of bakery products, and effectively managed shrink and inventory levels. Executed merchandising programs. Ensured that department was in compliance with productivity, quality and sanitation standards at all times.

I manage operations for a $68 Million location with 375 employees, over 3,500 customer transactions per day, with $1.26 Million in weekly sales. I ensure that all areas of a major upscale grocery store are functional, and an exceptional level of operational standards is met. Provide strong support for departments, employees and vendors for any and all building and equipment issues. Promote good morale and maintain strong relationships, by demonstrating teamwork and a positive example of leadership. Monitor condition of store and proactively prioritize issues to provide a clean and safe environment for guests and employees. Perform the duties of Safety Coordinator. Support departments to prepare and pass facility and department specific H.E.B. Health and Safety audits.Operate as Loss Prevention Coordinator. Troubleshoot any potential problem areas, and take corrective action with regards to any issues directly affecting employees, equipment and store conditions.Respond to all customer concerns regarding shopping experience and food quality issues.