genevieve olinyk

shipping and receiving co-ordinator

About

Shipping and Receiving Co-ordinator at Ryder Logistics

Country

canada

City

london

Industry

logistics and supply chain

Skill

customer service, supply chain, logistics, receiving, inventory control, shipping, sales, warehousing, customer service training, customer support, customer oriented, microsoft excel, microsoft office, microsoft word, telephone skills, conflict resolution, goal oriented, performance metrics, financial services, document drafting, procedure development, inventory accuracy, general office administration, insurance, accurate data entry, receptionist duties, handle multiple priorities, experienced trainer, otl, multitasking skills, hiring personnel, fedex, sap

Experience

hostess, supervisor, health and safety representative

tim hortons

2005-9 - 2012-4 · 6 yrs 8 mos

customer service representative

2013-7 - 2013-9 · 3 mos

* temporary * phone channel customer service specialist * sales focused experience, goal oriented, targeted sales requirement experience * provides advice about products and services * exceptional communication skills * high degree of experience working with computer programs to perform job duties, Microsoft Word and Excel experience, DOS experience * experience dealing with confidential data and financial information * experience in structured, metrically monitored environment * deals with customer concerns in a courteous and professional manner * experience transferring escalated situations to appropriate department for resolution * responsible for accurate data entry, following procedures, compliance requirements, legal requirements, legal scripting and disclaimers, privacy requirements

customer service staff

mein street

2012-9 - 2013-7 · 11 mos

* responsible for all opening duties during day shifts, and closing duties during night shifts * maintains and manages front of house during day shift * experienced bartending * responsible for bar and front of house inventory * consistently and overwhelmingly exceeds required promotional sales * holds record for most promos sold in one month * deals with customer complaints and concerns * actively participates in bar menu changes * approves evening reservations based upon demand and service staff hours