genette jarvis

* Responsibilities: * I worked for a family run Electrical Contractors * My duties included, dealing with all telephone and email queries * Processing all invoices onto Sage system, checking against purchase order forms received from engineers, coding to correct nominal code and job number * Checking all remittances received and inputting payments received onto Sage * Invoicing customers from job sheets and purchase order information * Reconciling suppliers & subcontractors accounts * Inputting and checking staff hours and pay information * Paying supplies subcontractors and employees salaries, via online bank system or cheques and issuing remittances * Checking all electric certificates are completed and signed, posting copy to customer for their records * Ensuring all filing is completed and archiving after 12 months ready to be sent to the accountant * Ensuring all paperwork, certification insurances are up to date and correct for NICEIC yearly inspections

* Responsibilities: * Processing invoices onto Vixen system * Reconciling all supplier statements and processing payments once agreed * Scanning all documents onto INVU system * Processing sub-contractor timesheets and processing weekly payments * Answering phone and dealing with all suppliers and sub-contractors queries including invoices on hold or payment of accounts etc.

* Electrical Wholesales & Lighting Design Companies * Responsibilities: * Producing sales invoices and processing payments from customers, both cheque & BACS payments * Processing purchase invoices received, checking against delivery note and enter onto SAGE system * Preparing quotations and product specification sheets * Answering telephone, opening all post, taking orders from customers

During this period I held various roles in several companies where I was able to gain valuable experience working in finance and administration offices within different organisations and industries. Companies that I worked for included; Thames Accord, Inspace Ltd, Response Handling Centre Ltd, David Wilson Homes and DHL Express.

* Customer Service Assistance responsibilities: * Providing excellent customer service daily, providing information and query resolution when necessary; * Dealing directly with customers with queries/complaints, taking ownership and resolving where possible * Maintaining the query system ensuring 100% customer service is given at all times * Branch key holder responsibilities: * Opening the branch in the morning, controlling the money flow of the branch, processing ATM and post deposits, servicing and toping up the cash machines and TAL machine * Deputising as Branch Manager * General administration duties