gene martin

it administrator

About

I have 25 years of experience in computer networking and desktop support providing technical solutions for organizations, hospitals and businesses covering… * Macintosh & Windows hardware and software support * Website development and management * Printers, scanners and many other peripheral devices * Networks and Internet connectivity * Mobile networking * A/V support * Sound systems setup and support * Public presentation support and coaching Protocols I understand… * TCPIP * DHCP * Exchange * IMAP & POP Technologies experience… * Macintosh * Windows * Computer networking: Ethernet, WiFi & mobile * Apple technologies: OS X, OS X Server, iPhone, iPad * Internet * Websites: HTML & CSS * Cloud computing * Email * Remote desktop support * Mobile Apps * A/V Support Software experience… * Adobe Dreamweaver * Microsoft Office (Outlook, Word, Excel & PowerPoint) * Keynote, Acrobat Pro, Mail, Adobe Dreamweaver, iMovie * Virus, spam & Malware protection - detection - removal * Audio recording software * Internet Explorer, Safari, Firefox * Google Apps

Country

united states

City

sanford

Industry

information technology and services

Skill

software installation, networking, network administration, servers, computer hardware, tcp/ip, troubleshooting, iphone, printers, technical support, dhcp, remote desktop, wireless networking, os x, ethernet, ipad, printer support, windows 7, mobile devices, microsoft office, laptops, dynamic host configuration protocol, windows 10, mac os x, presentation development, mac os x server, website development, internet protocol suite, lan wan, microsoft server 2012, windows 8, dns server, active directory, presentation coaching, outlook, a/v, cable management, switches

Experience

macintosh desktop and network support technician

lahey hitchcock clinic

1995-1 - 1996-9 · 1 yr 9 mos

Work with department managers to provide needed services for desktop moves, adds, and changes on Macintosh computers and peripherals. Diagnose and repair of hardware and software problems. Install memory chips/boards, modems, fax and Ethernet cards in all models of Apple products. Resolve user hardware installations, and repairs, associated with Apple computers and printers, also Digital LA120, LA75, & LA100 printers and many types of Laser printers, as well as Digital & Wyse terminals. Networking of Macintosh computers. Provide & maintain cabling infrastructure throughout the southern NH region. Develop and maintain standards of practice for voice and data station cabling.

computer networking and telecommunications technician

unh network services

1990-1 - 1995-1 · 5 yrs 1 mo

Installation and configuration of network hardware such as Xyplex terminal servers, Ethernet hubs and switches. Installation of Ethernet and telephone cabling. Provide network connectivity for Macintosh and Windows Computers as well as desktop/hardware and software support. Provided telecommunications connectivity and troubleshooting.

it support technician

coretelligent

2018-9 - 2019-6 · 10 mos

senior information support technician

university of new hampshire

2017-3 - 2018-9 · 1 yr 7 mos

computer and network support technician

university of massachusetts

1999-10 - 2016-6 · 16 yrs 9 mos

self employed

computer systems consulting

1996-9 - 1999-9 · 3 yrs 1 mo

RESPONSIBILITIES: Website development and maintenance, Macintosh and Windows support. Networking: LAN, WAN and mobile networking. Network cabling. Diagnosis and repair of hardware and software problems, Including third party printers, scanners, and many other external peripheral devices, data backups, remote assistance. Audio recording services, A/V support.