gemma swinfen

* My key duties and responsibilities include: * Coordinating the work related education programme at CAVC * Undertake monitoring of all learners * Liaise with Heads of Faculty/Department to identify gaps in provision * Implement cross college procedures with supporting documentation for planning, monitoring and evaluating work related education * Disseminate on an annual basis a cross college timetable to show provision of work related education * Ensure effective communication between employers, learners and CAVC

* My duties here included: * Providing administrative support to the Command Team, including arranging meetings, taking minutes and distributing * Providing day to day divisional administrative office support to police officers * Preparing correspondence on behalf of the Command Team * Managing the diary of the Superintendent and Chief Inspectors * Delivering an excellent standard of customer service to members of the public * Updating periods of staff sickness onto the HR system * Maintain a training course timetable and updating staff records * Producing a monthly training needs analysis identifying staff training needs

* My role was to: * Provide secretarial support for a solicitor and partner * Manage diaries and arrange meetings with clients as required, including all associated administration * Audio type correspondence and legal documents * Prepare bundles of evidence for Tribunal * Prepare billing and produce a summary of work undertaken for clients

* My responsibilities included: * Setting up policy's for Bond applications and all associated administration * Ensuring cheque's received were banked in a timely manner * Answering queries from customers and financial advisers * Working as part of a team to meet service level agreements * Working on individual projects or customer cases on an ad hoc basis

* Within my role I am responsible for: * Developing / implementing progression plans within each vocational and academic area * Providing progression advice and guidance to learners * Arranging and holding vocational area workshops informing learners of progression opportunities * Liaising with Job Centres and HE Officer to promote employability and HE opportunities * Working with employers to promote CAVC and to develop more opportunities for learners * Working with the relevant Director of Curriculum to implement cross-College procedures with supporting documentation for planning, monitoring and evaluating work experience * Working with other agencies to ensure best practice for work experience opportunities * Organising an annual employers’ information event * Monitoring, checking and reviewing the accuracy of all work experience systems * Supporting my team leader with the provision of Careers Wales careers advisers.