gemma morgan

I currently work as a Senior Manager for the organisation acting as Head of 3 departments. Training, well-being/supervision and education/emotional health workshops. Alongside managing I also deliver training and professional development sessions myself. These include topics such as bereavement awareness, attachment awareness (theory and practical strategies to support children/young people), emotional health in chikdren/young people, the toxic trio, staff resilience and self-care and many more. I am also able to offer the 2 day MHFA youth mental health first aid course. I currently deliver this to school staff through my organisation.

In my role as Quality Assurance Senior Manager I continued to ensure all quality standards as laid out in ISO 9002 manual were adhered to. I was also fully responsible for compiling reports for commissioners, external funders and customers. I also analysed data trends within the organisation itself.

My role as Quality Assurance Director was being responsible for ensuring the orbagsiot adhered to Quality standards outlined in the ISO 9001 which I set up as part of this role.

In my role as Area Manager at Malachi I had full responsibility for a team of therapeutic family support workers supporting children and families. I was responsible for line management and case monitoring. I also was a key accounts mamager to the schools in the geographical area and had to hold meetings and formulate comprehensive performance reports to those customers. During my time in this role I also offered staff supervision to ensure staff were cared for in their roles effectively.

In this role I worked therapeutically with children, young people and their families - within the school and home setting. I offered therapeutic intervention and also practical solutions to enable clients to move forward positively in their life as a family.

My role at QAC started after I finished University and while I was studying to become a qualified Counsellor. My initial role there was to support young adults who had visual impairments and other disabilities. I supported them in their learning environments and during recreational time. I was always passionate about enabling learning but also promoting a positive sense of well-being. I then worked my way to being an instructor of life skills in particular drama. I would teach groups in drama, singing and dancing and would put on 3 shows a year to the wider college. Before leaving QAC I was also an instructor for the the GNVQ in theatre studies.