Gemma Hoskins

I am a highly driven and focused leader, with a strong ability to lead unstoppable teams. I have worked in the insurance, commercial & social housing industries for over 23 years with a real desire to achieve great results and goals. I strive working under pressure and always execute my goals with passion & 100% commitment. Over the years I have worked with the UK's top insurers & commercial clients to deliver outstanding service & operational performance. In my most recent role I have executed and delivered outstanding customer experience whilst meeting operational targets & goals. Creating a positive culture for over 100 colleagues has been key to my success, colleague engagement & retention has always been very important to me as your people are what makes a great business. I have strong leadership skills which drive business performance & customer excellence.