Gemma Chalkley

Oversee staff and ensured a high-quality care standard as set out by law. Support carers in improving operations and resolving issues to deliver top-notch customer service. Review Dols applications, assess mental capacity and liaise with CMHT Administer, order and dispose of medication Complete supervisions with care staff as well as guidance and advice to ensure high quality care standards. Deliver an exceptional level of service to each customer by listening to concerns and answering questions. Arrange and assisted with visits with healthcare professionals. Write and review care plans and risk assessments and keep information up to date and accurate. Monitor residents health, weight, take observations, neuro observations, dress simple wounds and liaise with GP for suitable treatment Create Paperwork,to aid in care staffs standard of working, and monitor effect, review efficiency and amend if necessary