gemma barrett

A small business where I've done a lot & moved up the ranks in the years I've been there! I began here part time while studying makeup artistry and am now second in charge. - Managed customer service via email, social, and phone inquiries - Created & uploaded product listings to the website. Created additional content where needed. - Ordered and tracked stock from suppliers, maintained inventory levels - Ran social media accounts (Instagram, Facebook & TikTok): content creation & scheduling via Later.

I worked customer facing in the retail store. During this time I was also responsible for our customer service, order dispatch and updating stock within our Wordpress system.

- Built and manage a personal beauty & lifestyle content page with 7K+ Instagram followers and 1K+ TikTok followers. Create original short-form video and photo content for social media. - Collaborate with beauty and lifestyle brands to produce UGC and sponsored posts - Film, edit, and caption all content using CapCut - Engage actively with my audience and stay on top of platform trends and content performance - Balance creative vision with brand briefs to deliver authentic, high-performing content

Solely manage and operate a small beauty passion project. - Developed the brand aesthetic, voice, and social media presence from scratch - Coordinate work with photographers - Create my own content for social media & website assets - Oversee product packaging, customer communications, and order fulfillment