Geeta Raza

SME Chamber of India works for the development of SMEs from manufacturing, service sectors and allied industrial / business sectors for the last 32 years. The Chamber integrates SMEs, large corporates, MNCs, banks, investors, policy makers, Young & Women entrepreneurs and Start–Ups to establish and enhance contacts for better business growth and expansion.

Duties and responsibilities - interviewing, selection and hiring; training new and existing employees; planning, assigning, and directing work; discussing with employees' performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Set Targets and discuss improvement plans. Auditing floor policies. Analyze and improve organizational process and workflow. Conflict Management, Deadline-Oriented.

Was responsible for growing team of 60 plus specialists & 5 Team Leads. Traning & Development requirements for new projects Training Need Identification for all work groups Responsible for maintaining process flows for different projects. Responsible for new projects and pitch to clients based on expertise and product knowledge Responsible for conducting monthly fun activities and people management programs on floor. Liason with the POC atclient end for permission and requird accesses for new projects. Hiring of new staff for travel process (HR Management) Deal meticulously with employee grieviences. Provide weekly dashboard data to the client on volumes handled. Assist the client in Automation requirement in handling projects. Have done different Projects under supervision of Black Belt Quality Heads - Lean & Six Sigma Projects closed successfully. (Shrinkage Management, Productivity Data Management and Target increase Project). Internal compliance audits to ensure compliance with relevant laws, regulations, and other requirements on floor. Conduct pre-audit meetings with the teams likely to be involved in the audit, which ensured all - from SMEs to senior management, to fully understand their roles and responsibilities during the course of an external audit.