Geet Santosh Shinde

I bring a comprehensive background in managing global sales accounts and cultivating long-term relationships with overseas clients, distributors, and strategic partners. My role involves: Overseeing international sales operations and ensuring seamless client engagement across diverse markets Traveling globally to meet clients, attend trade exhibitions, and negotiate high-value deals — including recent participation in coating shows in Dubai and Bangkok Continuously monitoring market dynamics, competitor activities, and emerging trends to identify growth opportunities Delivering timely insights and actionable feedback to senior management, supporting agile decision-making and strategic planning Building and nurturing a robust international network of clients, agents, and channel partners to drive sustainable business expansion I am passionate about connecting markets, unlocking new opportunities, and delivering value through strategic foresight and relationship excellence.

• Identifying and exploring new business opportunities and customers in various overseas markets. • Appointing new agents and distributors in unrepresented regions, negotiating and finalizing business deals. • Coordinating with various departments such as Export sales, production, logistics, quality control, R&D, and accounts for successful order management.

Sales and Order Management: Perform tasks related to sales and delivery order management, ensuring accurate and timely processing of export orders and documents. Cross-Departmental Coordination: Coordinating and following up with different departments such as export sales, production, logistics, quality control, R&D, credit management, and accounts to ensure smooth order execution. Customer Relationship Development: Proactively communicating with customers regarding product availability, order status, and delivery tracking. Building and maintaining strong customer relationships through effective communication. Shipping Instructions and Order Execution: Capturing and maintaining customer/country shipping instructions for efficient order execution. Overseeing and prioritizing the processing of export orders and documents. Coordinating with customers for sample and technical specifications approval. Financial Management: Managing credit notes, debit notes, and payment of commissions for overseas distributors and indenting agents. Handling communication with customers regarding inquiries, L/C amendments, and payment matters. Shipment and Logistics Management: Planning, developing, and monitoring shipment schedules to ensure timely dispatch and receipt of goods. Coordinating with the factory, marketing team, and logistics partners to meet delivery commitments. Compliance and Documentation: Ensuring compliance with export regulations and preparing all necessary documentation for international shipments. Sales Reporting: Preparing and submitting monthly, quarterly, and yearly sales reports to the top management of the company, providing insights on export sales performance. Participating in trade fairs and exhibitions to generate sales leads My notable accomplishments demonstrate the ability to effectively manage export operations, coordinate with various stakeholders, provide excellent customer service, ensure compliance, and contribute to sales growth.

Key Job Accountability: ● Coordinating between the organization and the distributors / customers from releasing of purchase order & final closure of the order and post order communication. ● Handling payment issues, reconciliation of payment against contract / invoice value, identify payment defaults and taking necessary steps for payment follow ups and recovery. Preparation of Performa invoice for the orders received. ● Order entry in SAP. ● Check credit limit and overdue status. ● Coordinating with logistics for dispatches, deliveries & order fulfillment. ● Respond to queries by distributor/ customer & sales person by resolving issues in a timely and efficient manner. ● Prepare documents of Export pre/ post shipment & Performa invoice for the orders received. ● Handling complete documentation processing of bank guarantee, advance payments of orders. ● Work closely with Freight Forwarders and customers and make informed decisions to effectively ship products. ● Co coordinating with overseas plants for the quote, transfer price and material. ● Plan and organise tendering life cycle from receipt to submission ● Organise and lead tender process until submission ● Completely back end support for internal sales team. ● Handling entire Sales record. ● Preparing monthly sales reports and submitting the same to the senior level management. ● Coordinate with sales persons and their respective Clients. ● Develop and maintain effective relationships with all the departments. ● Create PowerPoint presentations, Word and Excel documents for sales management as needed. ● Ensuring all monthly reports are collated and reported on timely basis. ● Handle additional responsibilities as & when delegated by the Management. Key interfaces / interactions in the job • Area Technical Sales Executive • Business Unit Head • Customers

 Maintenance and Analysis of Sales Data.  Interface between Marketing & Management.  Correspondence to Field force on administration.  Provide necessary reports to H.O personnel related to the administrative issues and dysfunction in the field and seek his opinion.  Handle the vendors for negotiating to get the competitive quotes and release purchase order and process the bills with regards to administrative matters. Further endorsing for the bill payment.  Sending Fax, e-mails and routing e-mails received to concerned departments received from Field personnel, Superstockists.  Verification of Expenses statement of Field personnel.  Attending queries of Field personnel related to administrative routine / supervising dispatches / verifying and routing D.D.., Salary, Incentives.  Interaction with courier while dispatching goods / documents to concerned parties and with others for routine works in the marketing department.  Verification of Stock and Sales Statement of Stockiest and Superstockists received from the field force as well as Superstockists from all over India.  Incentive Calculation for field force according to their achievement.  Respond to and follow up sales enquiries using appropriate methods.  Processing and payment of incentives to the medical representatives.  Generating Orders and Sales invoice in SAP on regular basis.  Attending training to develop relevant knowledge and skills.