gbidee roberts

gbidee roberts

service specialist i

About

Financial Services Intern at Blue Cross Blue Shield of Massachusetts

Country

united states

City

chestnut hill

Industry

-

Skill

management, customer service, public speaking, writing, social media, event planning, interpersonal skills, community outreach

Experience

unum

service specialist i

unum

building impact

intern of nonprofit programs

building impact

2017-2 - 2017-5 · 4 mos

▪ Communicated with 40 nonprofit partners to confirm projects, goals and details for Tech Gives Back ▪ Developed and updated excel spreadsheets of nonprofit partner contacts, projects and in kind donation needs ▪ Managed and updated nonprofit, corporate and real estate partner logos on Building Impacts’ website

boston college admissions office

work study student

boston college admissions office

2013-9 - 2014-5 · 9 mos

▪ Conducted administrative duties such as streamlining the organization of applications with a team of six ▪ Performed various office tasks such as answering phones, organizing office environment, filing paperwork

tutors for all

collegiate tutor

tutors for all

2014-9 - 2016-5 · 1 yr 9 mos

* ▪ Develop and execute weekly lesson plans to prepare high school students for the Massachusetts Comprehensive Assessment System * ▪ Oversee student activity and grade assigned work to the standards of the Charter School * ▪ Collaborate with a team of five tutors to devise the strongest action plans for student advising

blue cross blue shield of massachusetts

training for leadership program participant

blue cross blue shield of massachusetts

2014-9 - 2017-5 · 2 yrs 9 mos

Performance Measurement & Improvement ▪ Called 300 Ob/Gyn offices to assess appointment wait time and quality of access to care to fulfill the National Committee for Quality Assurance (NCQA) requirements ▪ Called 200 specialists to evaluate the accuracy of BCBSMA’s online physician directory (Find A Doctor) and fulfill NCQA/CMS requirements Market Strategy Group ▪ Collaborated with team to develop six workshops to help employees understand and effectively apply consumer engagement strategies to their initiative ▪ Conceptualized surveys to gauge participants’ experiences on the efficacy of in-office workshops ▪ Worked with a team of three to develop and execute a strategy for a shared information storage system

Education

claremont academy high school

claremont academy high school

2009-1 - 2013-1 · 4 yrs 1 mo
boston college

boston college

leadership

2013-1 - 2017-1 · 4 yrs 1 mo

Activities and Societies: Vice president of Voices of Imani, Co-Director of Social and Political Activism of United Front

gbidee roberts's Contact Information

Email

******@***.com

Phone

(**) *** ****

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