gayathri kee

* Promoted to position at the Corporate Headquarters with primary functions including ownership of PeopleSoft systems support for HR end users * system enhancements identified as a result of analyzing and improving current HR practices and processes affecting all 20,000+ Perdue Associates * and system maintenance as required.

Promoted to newly created role aimed at standardizing processes and leveraging HRMS throughout the organization. Responsibilities included resolution of data correction / integrity issues, business requirement and trend analysis, business process redesign for improved productivity, and testing for functionality improvement in PeopleSoft HRMS.

Performed all HR functions including but not limited to: employee relations, safety, policy administration and education, and benefits administration for Perdue’s Primary Breeder division, responsible for all farms and genetic research required to maintain and improve the core product line.

Performed and managed Service Capability and Performance (SCP) certification Service Desk offerings for accounts bringing in over million dollars in revenues. Awarded “Rookie of the Year 2003” for outstanding performance and consistently meeting or exceeding quarterly sales goals. Received “President’s Award 2004” for excellence in customer support during a $75 million project for one of the largest customer accounts. Promoted to team lead of 24 client assistance analysts managing accounts worth $120 Million per annum. Consistently grew revenues from new accounts through customer satisfaction techniques and the development of on-boarding procedures. Effectively allocated resources utilizing workflow management, trend analysis, and ACD distribution metrics to consistently achieve forecast sales. Mentored associates in conflict resolution and customer satisfaction techniques resulting in increased satisfaction from even the most discriminating customer accounts. Developed workflows, processes, and metrics to track operational efficiencies while achieving contract provisions and SLAs.

Onsite HR Manager and Account Supervisor for a leading IT professional services organization, the only sub-contractor to Computer Sciences Corporation for the Richardson campus of Nortel Networks, a $17 billion dollar telecommunications firm. Established customer relationship resulting in more efficient and timely payment of accounts receivables. Maintained highest customer satisfaction levels despite Nortel cutbacks requiring staff reduction. Maintained employee morale during staff reductions. Led AIC staff to completion of inventory collection project. Managed relationships with vendor suppliers of hardware parts and inventory.

Managed HR functions for this leading IT professional services company delivering out-sourced Software Development, Business Process Outsourcing, Off-Shore Project Management and on-site consulting. Established recruitment processes that ensured immigration compliance. Established new policies and procedures for all facets of Human Resources Management. Selected and transitioned the organization to a new benefits provider that resulted in consistent savings to the company while offering a plan that maintained current employee benefits. Created and distributed comprehensive Employee Handbook.

Lead the HRIS operations support team for the Americas Region comprising of US, Canada, Mexico and Brazil and partner with regional counterparts to ensure consistency in meeting global HR system requirements. Focus for my team in supporting Human Resources includes: Implementing system solutions and process efficiency for business requirements; Consulting and guiding as needed in the development of system strategies aligning with the organization’s strategic goals; Being functional product owners and design, develop and maintain HR applications; Providing subject matter expertise in data integrity process efficiency and support in extraction and analytics; Managing vendors of HR-related systems to ensure adherence to contractual service levels and service delivery to meet customer needs. Current priority: Workday implementation for the Americas.

Provide leadership and management of the full range of HR functions to the Marketing and Sales function at North America HQ. Partner with functional leaders and HR Centers of Expertise to drive employee engagement, morale, and performance in an environment experiencing both significant external and internal organizational change. Support establishment and implementation of short- and long-term corporate human capital plans, which include maintaining or improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation and benefits, and performance management. Drive HR team excellence for processes and transactions and provide feedback to HR Centers of Expertise to identify, evaluate, and improve HR programs.

* Business product owner and system support lead for PeopleSoft and Success Factors. I am currently focused on improving utilization, efficiency, and process throughout the HR/Finance technology product suite such as Taleo ATS, ADP, SuccessFactors, Cornertone LMS & Kronos. My priorities include: ensure integrity of employee Master Data * develop data integrity protocols between the HR, Payroll, and Finance departments * influence global users to adopt best-practices * recommend functional enhancements and lead the implementation and user acceptance testing * and configure applications to replicate and improve business process. As part of multiple projects I partner with the business to define requirements and scope as well as perform oversight from design to implementation.

Lead and govern executive level initiatives for Nissan Global HR Operations and promote cross regional/ global collaboration, transparency and accountability. Develop and manage Global/Regional HR Governance process and ensure execution of deliverables. Ensure alignment of Global/Regional HR Operations objectives with Global HR MTP priorities. Initiate, manage and ensure sustainability of Alliance HR Best Practices across Global/Regional HR Operations.

Focus is on Global HR Transformation priorities and leading projects with a change management emphasis on systems, process improvement and support delivery model globally for over 40+ countries which form the Willis Group. In addition, will be driving implementation and maintenance of HR business solutions and manage the overall administration of HRIS applications.

* Nissan is a global full-line vehicle manufacturer that sells more than 60 models under the Nissan, Infiniti and Datsun brands. In fiscal year 2015, the company sold more than 5.4 million vehicles globally, generating revenue of 12.19 trillion yen. Nissan engineers, manufactures and markets the world's best-selling all-electric vehicle in history, the Nissan LEAF. Nissan's global headquarters in Yokohama, Japan, manages operations in six regions: ASEAN & Oceania * Africa, Middle East & India * China * Europe * Latin America and North America. Nissan has a global workforce of 247,500, and has been partnered with French manufacturer Renault under the Renault-Nissan Alliance since March 1999.

Activities and Societies: Toastmasters International Student Organization