Gayane Petrosyan

- Perform market research and create a database of potential clients - Make meeting appointments with potential corporate clients and establish relations with them - Present and sell company`s products to the actual and potential corporate clients - Prepare presentations and commercial offers - Promote strengthening, maintenance and development of relations with corporate clients - Organize meetings with potential corporate clients - Provide qualified and professional consultation - Responsible for contracts detailed presentation and discussions of all points, including signing process - Responsible for resolving further issues related to contracts

Completion of full customers reviews, proper completion of ID&V, KYC, Customer Due Diligence and AML controls, - Organize bank products and services sales , develop customers visits and presentations, - Upgrade existing HSBC customers to other propositions, cross sell RBWM products and services, - Ensure achievement of assigned sales targets, by focusing on attracting new –to-bank premium level customers, - Maximize cross-sales opportunities, increasing loan portfolio and credit cards number, retaining deposit base, - Ensure strict compliance with all internal sales/audit/compliance procedures and guidelines, - Maintain and keep customer driven sales and service to contribute to Branch operating income, ensure high quality of branch daily activities taking responsibility for both personal and team duties. - Maintain daily customer service and cash box with Cashier Department, maintain tight control of expenses in line with cost disciplines and strategies via implementing initiatives to reduce direct cost or improve efficiency, suggest ideas and implement actions that will improve customer service and quality - Ensure daily operational procedures and ensure no breaches of group and local compliance requirements

Assisting in coordinating various administrative tasks, - Managing the reception area to ensure effective telephone and mail communications both internally and externally, approach clients to obtain necessary information, - Maintaining electronic and paper filing systems (including registration of outgoing and incoming letters), - Providing written translations upon necessity, - Assisting HR staff (reviewing resumes, calling candidates and scheduling interviews, translations of job descriptions, job announcements from Armenian into English and vice versa), - Managing and scheduling conference room reservations, providing with required equipment, - Performing other duties as assigned by the supervisor.

- Communicating with international agents via e-mail, fax, - Freight tracing, - Documentation, filing, translation, - Reporting customer information. - Reports on freight rates - Organizing meeting with customers