gauri ramachandran

travel counselor

About

Systematic Training and Education Programme with the Oberoi Centre of Learning and Development

Country

india

City

delhi

Industry

airlines/aviation

Skill

front office, teamwork, receptionist duties, travelling, marketing, interpersonal communication, friendly, handling calls, customer service, socializing, guest service management, good communication skills, well travelled, creative writing, sales, multiple languages

Experience

step associate

trident hotels

2013-7 - 2016-5 · 2 yrs 11 mos

Gathered experience in all areas of hotel management such as Front Office, Food and Beverage Service, Food and Beverage Production and Housekeeping. Alongside this, also provided butler service for well known model and actress Ms. Dipannita Sharma and other guests at Trident Gurgaon. Empowered and delighted many guests during their stay by going beyond their expectation and empathizing with guests. Created many memorable experiences for guests during the three years of on-the-job training as a STEP Associate.

travel counselor

american express

2019-3 - Present · 7 yrs 7 mos

Education

the american school

english

2012-1 - 2013-1 · 1 yr 1 mo

indira gandhi national open university

tourism

2013-1 - 2016-1 · 3 yrs 1 mo

Three year correspondence course for the Bachelor of Tourism Studies with Indira Gandhi National Open University from July 2013 to June 2016 alongside working as a STEP Associate at Trident Gurgaon.