Gaurav Goyal

- Outdoor Coverage Optimization by Conducting Drive Test, Performing Analysis on the Weak Areas, Providing Improvement Action Plan, Executing Action Plan and Validating by Re-Drive Test - In-Building Coverage Optimization by Conducting Walk Test, Performing Analysis on the Weak Areas, Providing Improvement Action Plan, Executing Action Plan and Validating by Re-Walk Test - Complaints Handling for VIP Complaints and all other Customers Complaints - Capacity & Performance Management by Monitoring Radio Capacity & Performance, Performing Analysis on High Capacity & Low Performing Sites, Executing Improvement Action Plans and Validating by Observing Improvement - Features Optimization by Testing Features in Pilot Cluster, Fine Tuning Parameters to optimal values, Providing Improvement Reports and Executing in whole Network based on Results - Network Benchmarking by Conducting Benchmarking Testing, Generating Comparison Reports with Operators Rankings, Performing Analysis on the Weak Areas, Providing Improvement Action Plan, Executing Action Plan and Validating by Re-Testing - Network Acceptance by Validating Optimization & Acceptance Reports from Vendors, Following up on Areas of Improvement and Managing SIM Cards for Vendor DT Teams - Tools Handling by Operating Special Tools like SON, TEMS, NEMO, TrueCall, Megaplexer, Netmax, Traffica, NetAct, NetNumen, NetScout etc. - Coordinating with other teams for Smooth Functioning - Building In-House expertise on LTE Optimization & Tools

- Radio Network Optimization - Complaints Troubleshooting - Radio Network Planning - BSC Dimensioning & Re-engineering - Planning to reduce CAPEX & OPEX - Benchmarking Performance with incumbent Operators

- Maintaining the Quality of Network by Continuous Optimization - Customer complaints troubleshooting - Benchmarking with incumbent Operators - Project Management of various cost reduction programs - Capacity Engineering and Load balancing - Participated in LTE Contract finalization with Vendors mainly on Optimization scope

- Radio Network Optimization - Analysis on Poor coverage areas - Complaints Troubleshooting

- Network KPI Management - Technical assistance to filed and regional teams - Process Improvement - New product launch Optimization

- Drive Testing - Drive Test Logs analysis - Network Launch preparation - Interference Clearance preparation - Optimization for special events

- RF Planning - Site Visits

- Drive Testing - Drive Test logs Analysis - RF Alarm troubleshooting - Customer Complaints Troubleshooting - Site Integration & Commissioning - In Building Planning

- Fiber Optic Route Planning - BOM Calculation - Site Visits

Graduated with Honors