gaurav sharma
it analyst
About
Good experience in IT support for both Remote and Onsite services. Expertise in Virtual Private Network(VPN) for Windows and Mac and Mobile Device Management(MDM) support for both corporate and user's personal devices.
canada
woodbridge
information technology and services
c, html, team management, itil, networking, microsoft office, incident management, it service management, management, linux, operating systems, web design, photoshop, business analysis, virtual private network, active directory, windows 7, mobileiron, rsa securid, secure sockets layer, virtualization, outlook
Experience
it analyst
toromont cat
senior analyst
hcl technologies
* Responsible for implementation, management and maintenance of SSL VPN remote access and Mobility Solutions * MDM using Mobile Iron * Deployment of applications and packages from UAT to Production environment. * Working on Vcentres, deployments of virtual machines. * Working on ITILV3 foundation (Incident Management). * Driving the efficiency and effectiveness of the incident management process for Global Technologies Organization of a Bank.
Education
sacred heart convent school
maharishi markandeshwar university, mullana
computer science
gaurav sharma's Contact Information
Phone
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