gaurav sharma

gaurav sharma

team lead

About

Customer Service at Expeditors International India Pvt Ltd

Country

india

City

gurgaon

Industry

logistics and supply chain

Skill

management, mis, invoicing, crm, financial reporting, account reconciliation, finance, supply chain, freight forwarding, benchmarking, financial statements, microsoft excel, accounts receivable, supply chain management, business development, logistics, team management, negotiation, operations management, logistics management, service delivery, system implementations, performance dashboards, invoice verification, customer support, invoice processing, financial audits, dso, variance analysis, shared service center, payments, debt restructuring, multi cultural team management, sop development

Experience

ssn logistics

credit control and reconciliation

ssn logistics

2014-6 - 2016-3 · 1 yr 10 mos
expeditors

team lead

expeditors

2016-4 - Present · 10 yrs 6 mos
db schenker

executive-key accounts management

db schenker

2011-1 - 2013-1 · 2 yrs 1 mo

* Invoicing control and credit control. * Preparing Billing Standard Operating Procedures for invoicing. * Dealing with Corporate Clients. * Preparing MIS * Keeping track of invoices, Approving invoices. * Analyzing of key issues related to invoicing. * Meeting KPI/Benchmarks. * Preparation of customers ageing statement on weekly basis and executing reconciliation with customers. * Responsible for preparing and publishing Dash Boards on weekly basis. * Deal with Corporate Client & Follow up for payment. * Resolving all queries about bill payment. * Responsible for completing Daily, Weekly & Monthly Management report or tracker. * Keep track of operations (Import/Export). * Preparing DSR’s and Publishing it to Customers.

db schenker

senior executive - crm - sales planning

db schenker

2013-1 - 2014-6 · 1 yr 6 mos

* Creating leads and processing new sales leads. * Capture leads directly from web site and assigning it to sales person. * Customize online lead form as per organization requirements * Import leads from external sources, such as Web downloads, trade shows, seminars, direct mail, and other types of campaigns * Qualify leads to next stage based on information captured in lead details * Convert leads into sales opportunities, accounts, and contacts. * Lead conversion mapping for all the custom fields * Export leads to Excel for further analysis. * Making MIS reports * Preparing Dash Boards for Sales Leads for all the regions. * Track all sales opportunities end-to-end in a sales cycle * Preparing MTL reports i.e. Master Target List * Coordinating with regions for Lost opportunity reports

Education

little angels senior secondary school

little angels senior secondary school

little angles sr. sec. school

little angles sr. sec. school

little angles sr. sec school

little angles sr. sec school

hindu college of education

hindu college of education

2007-1 - 2010-1 · 3 yrs 1 mo
maharshi dayanand university

maharshi dayanand university

finance

2011-1 - 2012-1 · 1 yr 1 mo

gaurav sharma's Contact Information

Email

******@***.com

Phone

(**) *** ****

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