Gaurav Prakash

Dynamic project manager with over nine years of experience in the pharmaceutical research and E-commerce sectors, seeking to transition into a Program Manager role. I possess strong skills in project management, customer engagement, and team leadership, with a proven track record of managing complex projects and fostering client relationships. My experience includes collaborating with cross-functional teams to define project goals, overseeing project delivery, and optimizing resources to meet objectives within scope and budget. I have successfully developed and implemented customer service programs that enhance satisfaction and drive business development. I am PMP Certified and committed to continuous improvement and mentoring team members to achieve their full potential.