gary bibby

cross technology services engineer

About

I have worked for the global specialist in energy management for 9 years now, delivering remote support and connectivity for analytics via MSaaS across technologies. I love using data whether in CRM tools (Salesforce), collated machine data, or just a good excel number crunching session. I am passionate about productivity and mental well-being. Previously as Administration Manager or Supervisor in the transportation sector I gained gained my passion for working across countries. I have worked as a manager for a global deep-discounter, giving me a good understanding of working in a fast paced target led environment Specialties: Application Development (Process), Remote Access, HVAC Control Support, Electrical resiliency, Administrative processes, Reporting, Analysis, IT optimisation, Recruitment, Appraisal, Management, Coaching for improvement, Customer Service, Customer Relationship Management.

Country

united kingdom

City

st albans

Industry

information technology and services

Skill

management, crm, recruiting, logistics, sales, access, customer service, retail, coaching, manufacturing, administration, transportation, hvac, team leadership, international trade, energy management, energy efficiency, account management, engineering, energy

Experience

administration manager

eddie stobart

2001-1 - 2006-1 · 5 yrs 1 mo

customer support agent

premium appliance brands

2009-2 - 2009-3 · 2 mos

Providing customers with a repair service for domestic appliances. Handling 70 – 80 incoming calls per day, and making 30-40, ranging from simple booking in of new jobs, up to problem solving, liaising with engineers, suppliers and manufacturers to resolve ongoing service calls. Handling spare part sales including debit and credit card processing.

assistant store manager

aldi stores

2007-5 - 2008-12 · 1 yr 8 mos

Diversifying from my background in administration this position is an all round challenge. I have been responsible for every aspect of running various busy supermarkets in the North West of England.

traffic planner

eddie stobart

2006-9 - 2007-5 · 9 mos

Following restructuring and my redundancy from the position of Administration Manager I took up the oppotunity to work as a planner, looking after a fleet of 30 Uk based tramper drivers, later moving on to plan import/export from and to UK and Germany.

remote support engineer

schneider electric

2009-3 - Present · 17 yrs 7 mos

About Schneider ElectricAs a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in energy and infrastructure, industrial processes, building automation, and data centres/networks, as well as a broad presence in residential applications. Focused on making energy safe, reliable, and efficient, the company's 114,000 employees achieved sales of more than 18.3 billion euros in 2008, through an active commitment to help individuals and organisations "Make the most of their energy™".www.schneider-electric.com