Gajender Sharma

Head of Product Excellence @ project44

About

Over 20+ years of extensive experience performing various leadership roles in the areas of SaaS based Product Management, Product Value Realization, Product Success, Product Standardization, Programme Management. Experience in Banking sector wrt Project Management, Service Management, People Management and Risk Management. A keen strategist & thorough implementer with abilities in management focusing on maximising Customer Satisfaction, Process Compliance and Software Quality; comprehensive experience in leading global teams & multiple projects. An effective leader with strong Communication, Analytical, Relationship Management and Co-ordination skills.

Country

India

City

Gurgaon

Industry

Computer Software

Skill

Multi-disciplinary Teams, Key Performance Indicators, Clarity, Agile Development, Business Requirements, Customer Experience, Product Vision, Product Requirements, Product Innovation, Project Management, Customer Relationship Management (CRM), Team Management, Leadership, Business Relationship Management, Product Development, Banking, Management, Financial Services, Investment Banking, Disaster Recovery

Experience

Head of Product Excellence

project44

2022-7 - Present · 4 yrs 3 mos

Chicago, Illinois, United States

Project44 is the world’s leading Advanced Visibility Platform for shippers and third-party logistics firms

Senior Director of Product Management

Sprinklr

2014-12 - 2022-7 · 7 yrs 8 mos

Gurugram, Haryana, India

Technical Product Manager

RBS

2011-6 - 2014-11 · 3 yrs 6 mos

Gurgaon, India

Worked as a Technology Product Manager with Royal Bank of Scotland (RBS), one of the world's top 10 investment banks, operates in more than 50 countries around the world and a leading provider of a range of retail and corporate banking, consumer finance, insurance and wealth management services. Demonstrated various roles in the bank ranging from Technology Product Manager, Project Manager, Sr. Business Analyst, Team Lead, Software Designer. Expertise in Corporate & Institutional Banking (CIB) division of the bank. Thorough knowledge of the Products & Solutions catering to the CIB division of the bank. Expertise in seamlessly delivering in a “Managed Services” vendor model with the multiple teams spread across locations. Thorough expertise of the best practices including Incident, Problem, Change, Release Management Service Level, Availability, Capacity, Disaster Recovery and Service Continuity Management etc.

Software Engineering Team Lead

RBS

2006-11 - 2011-5 · 4 yrs 7 mos

Gurugram, Haryana, India

RBS is one of the world's top 10 financial services groups,operates in more than 50 countries around the world and a leading provider of a range of retail and corporate banking, consumer finance, insurance and wealth management services.